Optical Store Manager

Sunglass Hut; Greater London; Presencial; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Monthly commission

Holiday allowance

Pension

Discounted eyewear

In-store incentives

Learning & development

Career progression

Brand access

OneSight support

Descripción de la vacante

Sunglass Hut is seeking an Optical Store Manager in London to lead daily store operations and inspire a high-performing team. You’ll combine optical expertise with exceptional customer service to deliver tailored eyewear solutions and drive commercial success.

Join a global EssilorLuxottica brand that values ownership, development and market-leading eye care. Lead from the front and shape an engaging culture for customers and colleagues alike.

Formación

• Proven management experience in optical retail or eyewear environment.
• Strong knowledge of optics, eyewear, and eye-care journeys.
• Passion for delivering expert advice and exceptional customer service.
• Commercial instincts with a track record of driving results.
• Confident leadership, motivation and development of teams.
• Excellent communication, organisation and problem-solving skills.
• Ability to balance clinical credibility with commercial success.
• Energetic, hands-on leadership style.
• Confident using systems and Microsoft Office tools.

Responsabilidades

• Own the day-to-day running of the store.
• Lead exceptional customer and patient experiences.
• Use optical expertise to help customers find right solutions.
• Build, coach and inspire a high-performing team.
• Drive sales, KPIs and profitability.
• Recruit, develop and retain great talent.
• Turn performance insights into action.
• Ensure operational excellence and compliance.

Conocimientos

Management experience

Optics knowledge

Customer service

Sales driven

Team leadership

Communication skills

Clinical credibility

Hands-on leadership

Microsoft Office

Descripción del empleo

Optical Store Manager - Sunglass Hut

Lead the store. Inspire the team. Bring your optical expertise.

At Sunglass Hut, we don't just sell eyewear. We help people look good, feel confident and see life through a different lens.

Optical Store Manager - Sunglass Hut

Lead the store. Inspire the team. Bring your optical expertise.

At Sunglass Hut, we don't just sell eyewear. We help people look good, feel confident and see life through a different lens.

As an Optical Store Manager, you'll combine your optical expertise with inspiring leadership, creating an exceptional customer experience while driving commercial success. You'll lead from the front, support your team to perform at their best and ensure every customer receives expert advice tailored to their needs.

Born in Miami and part of the EssilorLuxottica family, we're fashion-focused, customer-obsessed and powered by passionate people. With over 3,000 stores worldwide, we bring together iconic brands, innovative eyewear and industry-leading expertise.

This is your chance to take ownership of your store, develop a high-performing team and make a real impact in a growing optical environment.

What You'll Do

• Own the day-to-day running of the store
• Lead exceptional customer and patient experiences
• Use your optical expertise to support customers in finding the right solutions for their lifestyle and vision needs
• Build, coach and inspire a high-performing team
• Drive sales, KPIs and profitability
• Recruit, develop and retain great talent
• Turn performance insights into action
• Ensure operational excellence and compliance standards are maintained
• Create an engaging culture where customers and colleagues thrive

What You'll Bring

• Previous management experience within an optical retail environment
• Strong knowledge of optics, eyewear and customer eye care journeys
• A passion for delivering expert advice and exceptional customer service
• Strong commercial instincts and a proven track record of driving results
• Confidence leading, motivating and developing teams
• Excellent communication, organisation and problem-solving skills
• The ability to balance clinical credibility with commercial success
• Energy, ownership and a hands-on leadership style
• Confidence using systems and Microsoft Office tools

What's In It For You

• Competitive salary plus monthly commission
• Generous holiday allowance and pension
• Discounted eyewear across our iconic brands
• In-store incentives and recognition programmes
• Ongoing learning and development opportunities
• Career progression across Sunglass Hut and the wider EssilorLuxottica family
• Access to world-renowned brands and industry-leading innovation
• The opportunity to support OneSight and help change lives through vision care

Why EssilorLuxottica?

Because we're more than just eyewear.

We're a global brand with a strong local feel, where individuality is celebrated, expertise is valued and great leaders are empowered to make a difference. Here, you'll have the freedom to lead your store your way, while being supported by one of the world's largest eyewear companies.

Ready to lead with style, expertise and vision?

Join Sunglass Hut and help shape the future of optical retail while building an exceptional career.