Optical Retail Sales Associate – Style & Customer Experience

JIMMY FAIRLY; Greater London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Very competitive bonus scheme

Welcome pair of Jimmys on your first 1

Great employee discount

Pension contribution

Part travel expenses paid

Job summary

Jimmy Fairly in the United Kingdom is seeking a Sales Assistant to welcome and guide customers through the full sales journey, describing products and ensuring a high level of customer care.

You will support the store team, develop product knowledge, and drive sales while aligning with the brand's fashion-forward ethos. The role includes weekend work and a focus on delivering excellent eye-wear experiences and after-care support.

Qualifications

• Must be highly motivated and enthusiastic about the brand and fashion eyewear.
• Strong verbal and written communication skills.
• Able to learn quickly and listen effectively.
• Problem solving mindset with adaptability to new situations.
• Positive attitude and friendly demeanor in customer interactions.
• Good understanding of business KPIs and sales targets.

Responsibilities

• Welcome and assist customers throughout the sales process, describing products and delivering a high level of customer experience.
• Support store management to create a creative, customer-centric store environment and help with skills development.
• Achieve monthly targets and personal KPIs with a strong commercial mindset.
• Handle till operations, payments, and inventory accuracy; maintain shop floor standards.
• Work with Optics team and latest tools to ensure smooth customer journey.

Skills

Brand enthusiasm

Communication skills

Quick learner

Problem solving

Positive attitude

Understanding KPIs

Job description

Jimmy Fairly in the United Kingdom is seeking a Sales Assistant to welcome and guide customers through the full sales journey, describing products and ensuring a high level of customer care.

You will support the store team, develop product knowledge, and drive sales while aligning with the brand's fashion-forward ethos. The role includes weekend work and a focus on delivering excellent eye-wear experiences and after-care support.