Optical Practice Manager | Lead Team & Growth

Xander Group; Newcastle-under-Lyme; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary and benefits

Ongoing training and careerDevelopment

Supportive and friendly work env

Job summary

Xander Group is seeking an experienced Dispensing Optician Practice Manager to lead a multi-practice independent optician group in Newcastle-under-Lyme. You will oversee daily operations, drive customer care across the Welcome, Discover, Delight journey, and lead a motivated team in optical retail.

The role requires proven optical retail management experience, strong leadership, and a proactive approach to business growth.

Qualifications

• Proven experience in optical retail management.
• Strong leadership and communication skills.
• Excellent organizational abilities.
• A proactive approach to problem-solving and business growth.
• FBDO Dispensing Optician qualification or equivalent preferred.

Responsibilities

• Oversee daily operations and ensure the smooth running of the practice.
• Lead, support, and develop the team to deliver outstanding customer care.
• Manage stock, budgets, and performance KPIs.
• Ensure compliance with industry regulations and company standards.
• Foster a positive, professional working environment.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Business growth mindset

Education

FBDO Dispensing Optician qualification

Job description

Xander Group is seeking an experienced Dispensing Optician Practice Manager to lead a multi-practice independent optician group in Newcastle-under-Lyme. You will oversee daily operations, drive customer care across the Welcome, Discover, Delight journey, and lead a motivated team in optical retail.

The role requires proven optical retail management experience, strong leadership, and a proactive approach to business growth.