Optical & Hearing Assistant — Premium Eyewear & Care

Leightons Opticians & The Hearing Care Partnership; Epsom; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Staff, family and friends discount

Bonus scheme

Medical cash plan

Ongoing training and development

High street discounts

24/7 GP access

Volunteering leave

22 days holiday pro rata

Job summary

Leightons Opticians & Hearing Care in Epsom is seeking an Optical & Hearing Assistant to greet customers, guide them through a tailored experience, and support the team with high-quality service. You will receive full training on diagnostic tools and help customers choose designer eyewear.

Ideal candidates will have a passion for customer service, a polished professional approach, and a willingness to learn. Travel for a 4-6 week induction may be required.

Qualifications

• Experience in customer service, retail or hospitality.
• Polished, professional yet friendly approach.
• Willingness to travel for induction.

Responsibilities

• Guide customers through a tailored experience in-store.
• Receive full training on diagnostic tools and support the team.
• Assist customers in selecting designer eyewear and accessories.
• Deliver informed, high-quality optical and hearing care service.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Willingness to learn

Job description

Leightons Opticians & Hearing Care in Epsom is seeking an Optical & Hearing Assistant to greet customers, guide them through a tailored experience, and support the team with high-quality service. You will receive full training on diagnostic tools and help customers choose designer eyewear.

Ideal candidates will have a passion for customer service, a polished professional approach, and a willingness to learn. Travel for a 4-6 week induction may be required.