Optical Assistant - St Mellons, Cardiff

Specsavers; Cardiff; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Pension scheme (employer contribution)

Specsavers Perks

Eyecare discounts

Optional charity day

Job summary

Specsavers St Mellons in Cardiff is seeking an enthusiastic Optical Assistant to join our busy store. You will welcome customers, help with eye tests bookings, and provide fashion-forward style advice while supporting the optical and audiology teams.

With full-time hours (38 per week) including weekends, you'll receive comprehensive training and development, benefit from pension enrollment and Specsavers Perks, eyecare discounts, and a positive, collaborative work culture.

Qualifications

• Previous optical experience required.
• Strong customer service skills.
• Ability to work weekends as required.

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Skills

Customer service

Optical experience

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Specsavers St Mellons is a busy and welcoming store, serving customers from St Mellons and the surrounding Cardiff area. Conveniently located within the local retail park, the store benefits from excellent transport links and ample parking, making it easily accessible for both customers and colleagues. The team is passionate about delivering outstanding customer care and works together to create a supportive, friendly, and professional environment. With a strong focus on development and training, St Mellons offers a great opportunity to build a rewarding career while gaining valuable experience in a fast-paced retail and healthcare setting.

Our team

The team at Specsavers St Mellons is friendly, supportive, and passionate about providing an excellent experience for every customer. Colleagues work closely together across the optical and audiology departments, creating a collaborative environment where everyone is encouraged to learn and develop. Whether you're new to the industry or bringing previous experience, you'll be supported by knowledgeable team members and experienced managers who are committed to helping you succeed. The store prides itself on its positive culture, strong teamwork, and shared focus on delivering outstanding customer care every day

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £27,000 per annum, depending on experience
• Full Time - 38 hours per week, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• Eyecare discounts
• Optional paid charity day each year, giving you the opportunity to support a cause that matters to you

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call

Previous experience working in an optical setting is required for this role

Find out more