Optical Assistant — Welcoming Customers, Pre-Screening & Styling

Specsavers; Cardiff; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Pension auto-enrolment

Specsavers Perks

Eyecare discounts

Charity day

Job summary

Specsavers St Mellons in Cardiff is seeking an Optical Assistant to warmly welcome customers, support eye test bookings and patient pre-screening, and assist the optical team with style advice and frame measurements.

We offer extensive training, the support of experienced Opticians and Technicians, and clear pathways to develop across the business. The role is full-time (38 hours) including weekends, with pension contributions and Specsavers Perks access.

Qualifications

• Previous optical experience required
• Strong customer service skills and a friendly manner
• Willingness to learn and develop in a clinical retail setting

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Skills

Customer service

Optical experience

Eye-test bookings

Communication

Teamwork

Job description

Specsavers St Mellons in Cardiff is seeking an Optical Assistant to warmly welcome customers, support eye test bookings and patient pre-screening, and assist the optical team with style advice and frame measurements.

We offer extensive training, the support of experienced Opticians and Technicians, and clear pathways to develop across the business. The role is full-time (38 hours) including weekends, with pension contributions and Specsavers Perks access.