Optical Assistant - Patient Care, Free Glasses, Growth

Inspired Selections Group; Newcastle upon Tyne; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

28 days annual leave

Christmas bonus

Free pair of glasses

Transport & parking

Job summary

Inspired Selections Group in Newcastle upon Tyne is seeking a friendly Optical Assistant to join a family-run independent practice. You will welcome patients, assist with frame selection and provide personalised eyewear advice, while supporting dispensing and daily optical duties.

The role offers 37.5 hours per week, alternate Saturdays, and a salary of £25,500 per year. You’ll join a small team that values service excellence, patient relationships and opportunities for career development in

Qualifications

• Minimum of 12 months’ experience working within optics.
• Welcoming patients with a friendly, professional demeanor.
• Ability to assist with frame selection and provide personalised advice.
• Support dispensing and day-to-day optical duties.
• Assist with appointments, collections and practice administration.
• Build lasting relationships with patients and maintain the practice’s reputation.

Responsibilities

• Welcoming patients and creating a friendly, professional experience.
• Assisting customers with frame selection and offering personalised advice.
• Supporting dispensing and day-to-day optical duties.
• Helping with appointments, collections and general practice administration.
• Building lasting relationships with patients and ensuring they feel genuinely looked after.
• Working closely with the wider team to maintain the practice’s excellent reputation.

Skills

Customer service

Optical knowledge

Team player

Strong communication

Job description

Inspired Selections Group in Newcastle upon Tyne is seeking a friendly Optical Assistant to join a family-run independent practice. You will welcome patients, assist with frame selection and provide personalised eyewear advice, while supporting dispensing and daily optical duties.

The role offers 37.5 hours per week, alternate Saturdays, and a salary of £25,500 per year. You’ll join a small team that values service excellence, patient relationships and opportunities for career development in