Optical Assistant: Learn Optics, Delight Customers

Boots UK; Ashby-de-la-Zouch; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced parental leave and gift cards

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots UK is seeking an Optical Assistant to join our Boots Opticians team in-store. You will greet customers, understand their needs, and guide them to the right eyewear or service, from pre-screening to dispensing. You’ll build lasting relationships on the shop floor and be part of our industry-leading training programme.

You’ll also dispense glasses and contact lenses, assist with eye-tests, provide aftercare, and handle routine dispensing administration while maintaining high shop standards.

Qualifications

• Essential skills: passion for customer care; enthusiasm for learning and personal development.
• Desirable: experience in retail or clinical environments.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare through repairs and adjustments.
• Complete operational and administrative tasks related to dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Learning mindset

Job description

Boots UK is seeking an Optical Assistant to join our Boots Opticians team in-store. You will greet customers, understand their needs, and guide them to the right eyewear or service, from pre-screening to dispensing. You’ll build lasting relationships on the shop floor and be part of our industry-leading training programme.

You’ll also dispense glasses and contact lenses, assist with eye-tests, provide aftercare, and handle routine dispensing administration while maintaining high shop standards.