Optical Assistant - Full or Part Time

Allscreens Nationwide Ltd; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Lunaria Recruitment is currently seeking an experienced Optical Assistant to join a friendly independent optical practice in Surbiton. This is an excellent opportunity for someone passionate about customer care and to develop their career in a supportive, professional environment.

You will welcome customers, conduct pre-screening eye health checks, assist with frame and lens selections, support the Optometrist, and manage aftercare appointments with care and accuracy in a sociable, team-first

Qualifications

• Previous experience working within an optical practice.
• Excellent communication and customer service skills.
• Professional and positive approach.
• Strong attention to detail and organisational skills.
• Genuine passion for helping customers and delivering exceptional service.

Responsibilities

• Welcoming customers and providing exceptional customer service.
• Carrying out pre-screening eye health checks.
• Ensuring a smooth and professional handover to the Optometrist.
• Dispensing spectacles and advising on lens options.
• Assisting customers in selecting frames that suit their needs and style.
• Managing collections and aftercare appointments.
• Fitting, adjusting, and repairing spectacles.
• Providing contact lens teaches and support.
• Completing administrative tasks accurately and efficiently.
• Maintaining high standards of customer care at all times.

Skills

Customer service

Communication skills

Attention to detail

Organisational skills

Optical experience

Job description

Lunaria Recruitment is currently seeking an experienced Optical Assistant to join a friendly and well-established independent optical practice in Surbiton.

This is an excellent opportunity for someone who is passionate about customer care and looking to develop their career within a supportive and professional environment where service always comes first.

The Role

• Welcoming customers and providing exceptional customer service
• Carrying out pre-screening eye health checks
• Ensuring a smooth and professional handover to the Optometrist
• Dispensing spectacles and advising on lens options
• Assisting customers in selecting frames that suit their needs and style
• Managing collections and aftercare appointments
• Fitting, adjusting, and repairing spectacles
• Providing contact lens teaches and support
• Completing administrative tasks accurately and efficiently
• Maintaining high standards of customer care at all times

What's on Offer?

This practice offers more than just a competitive salary, including:

• Friendly and supportive working environment
• Excellent opportunities for career progression
• Sociable working hours, promoting a healthy work-life balance

About You

To be considered for this role, you will need:

• Previous experience working within an optical practice
• Excellent communication and customer service skills
• A professional and positive approach
• Strong attention to detail and organisational skills
• A genuine passion for helping customers and delivering exceptional service

If you're looking for a new challenge and would like to join a practice where customer care is at the heart of everything they do, we'd love to hear from you.