Optical Assistant — Elevate Eyewear & Customer Care

Specsavers; Evesham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Full-time 37.5 hours

Salary starting from £25,242

Bonus scheme and in store incentives

Specsavers Perks

WeCare

Headspace

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave & company sick"

Job summary

Specsavers in Evesham is seeking an Optical Assistant to be the friendly face in-store, drawing on experience as Optical Advisor or Dispensing Assistant. You’ll support dispensing, pre-screening, collections, repairs, and adjustments while delivering excellent customer service.

Join a busy store with training and development opportunities, a generous benefits package, and perks like WeCare, Headspace, eyecare discounts, a birthday day off, and enhanced family leave.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics business.

Responsibilities

• Assist customers and patients in selecting eyewear and accessories.
• Pre-screening and dispensing support; handling collections and adjustments.
• Provide high-quality customer service in a busy store.

Skills

Pre-screening

Dispensing

Collections

Repairs and adjustments

Customer service

Job description

Specsavers in Evesham is seeking an Optical Assistant to be the friendly face in-store, drawing on experience as Optical Advisor or Dispensing Assistant. You’ll support dispensing, pre-screening, collections, repairs, and adjustments while delivering excellent customer service.

Join a busy store with training and development opportunities, a generous benefits package, and perks like WeCare, Headspace, eyecare discounts, a birthday day off, and enhanced family leave.