Optical Assistant — Customer-First in Optics

Specsavers; Potters Bar; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme with employer contrib.

Specsavers Perks portal

WeCare employee support

Headspace subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave

Company sick pay

Job summary

Specsavers in Potters Bar is looking for an Optical Assistant to be the friendly face in-store, delivering excellent customer service and supporting optical services. Prior optical or dispensing experience is preferred, with a passion for the Specsavers brand and a focus on creating a welcoming store environment for customers and staff.

The role offers full-time hours (up to 40 per week, including weekends) and a salary up to £28,000 depending on experience, alongside pension and employee perks.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics or Audiology business.
• Basic knowledge/experience of optical and/or Audiology terminology.

Skills

Customer service

Optics knowledge

Audiology knowledge

Optical terminology

Job description

Specsavers in Potters Bar is looking for an Optical Assistant to be the friendly face in-store, delivering excellent customer service and supporting optical services. Prior optical or dispensing experience is preferred, with a passion for the Specsavers brand and a focus on creating a welcoming store environment for customers and staff.

The role offers full-time hours (up to 40 per week, including weekends) and a salary up to £28,000 depending on experience, alongside pension and employee perks.