Optical Assistant Apprentice

LLOYD'S REGISTER INTERNATIONAL; Wells; On-site; GBP 8,200 - 16,000; Part time

Job summary

Boots Opticians is offering an Optical Assistant Apprentice position based in Wells. The role provides on‑the‑job training while pursuing the L3 Optical Assistant Qualification, supporting day‑to‑day tasks and gaining hands‑on experience.

You will learn customer service, optical support, and frame/lens knowledge, with opportunities to meet frame reps and assist in choosing ranges. A supportive team environment promotes progression within the practice.

Qualifications

• Apprentice role with on‑the‑job training in optics.
• Gaining the L3 Optical Assistant Qualification during the apprenticeship.
• Support day‑to‑day tasks while learning on the job.

Responsibilities

• Greeting customers in a professional, friendly manner.
• Interpreting prescriptions and explaining their effects on sight.
• Helping customers select frames that suit comfort and style.
• Explaining features/benefits of frames in plain language.
• Measuring frames to ensure correct size for lenses.
• Carrying out basic frame adjustments and repairs.
• Ordering glasses and contact lenses for customers.
• Completing NHS paperwork and maintaining records.
• Taking payments from customers.
• Assisting with pre‑screening tests and lens knowledge.

Skills

Customer service

Communication skills

Ophthalmic knowledge

Frame measurement

NHS paperwork

Education

L3 Optical Assistant Qualification

Tools

Focimeter

Ophthalmic instruments

Job description

Optical Assistant Apprentice

• Employer: Boots Opticians
• Location: Wells
• Vacancy Ref: 00002165
• Hours Per Week: 37.5
• Wage Per Week: £300.00
• Sector: Optical

This vacancy is for an Apprentice Optical Assistant based in Wells

The successful applicant will have the opportunity to undertake valuable work experience within Rogers Optical Limited t/a Boots Opticians supporting day to day tasks whilst gaining on the job qualifications.

This is a fantastic and unique opportunity to embark on a journey towards a great career.

Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day‑to‑day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.

Those with a flair for fashion will love the new frames coming in, and if it’s your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon‑free, easy‑to‑understand, customer‑friendly language.

It’s all about teamwork in an optician’s practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it is perfect for those who love to make a real difference in other people’s lives.

The duties within this role include:

• Greeting customers in a professional and friendly manner as they enter the practice.

• Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer’s vision.

• Helping customer’s select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.

• Be able to explain the features and benefits of particular frames, using non-technical customer friendly language.

• Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.

• Adjusting customers spectacle frames using the correct tools to ensure stability and comfort.

• Basic frame repairs.

• Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements.

• Ordering prescription glasses and contact lenses in for the customer.

• Correct completion of NHS paperwork and written records in‑line with company procedures.

• Making follow up appointments for customers.

• Use a focimeter to find the prescription from spectacles.

• Communicate contact lenses suitability, features and benefits.

• Carrying out pre‑screening tests such as retinal imaging and pressure and visual field testing.

• Explaining offers and products to customers.

• Taking payments from customers.

• Being able to problem solve with basic optical concerns

• Understanding business KPI's and how they affect the practices profitability

Training to be provided

• L3 Optical Assistant Qualification

About Boots Opticians

Rogers Optical Limited T/A Boots Opticians is an established franchise partner of the national UK eye care provider Boots Opticians

Boots Opticians website