Optical Assistant

Specsavers; Walton-on-Thames; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary up to £28k

Full-time hours

Discounted benefits

Bonus

Job summary

Specsavers Walton on Thames is seeking an Optical Assistant to be the friendly face in-store, delivering excellent customer service and supporting the optical team with dispensing tasks.

You'll bring prior optical experience as an Optical Advisor or Dispensing Assistant, a passion for customer care, and confidence using IT systems. The role offers 37.5 hours per week, with weekend work and a competitive salary up to £28,000 depending on experience.

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Excellent customer service and problem-solving abilities.
• Strong teamwork and initiative.
• Confidence using IT systems.
• Excellent communication and listening skills.
• Willing to receive feedback and develop with guidance.

Responsibilities

• Be the friendly face in store and assist customers.
• Support optical team with dispensing and service.
• Promote Specsavers products and services.
• Create an outstanding store environment for customers and staff.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Listening

Feedback

Growth mindset

Job description

Optical Assistant - Walton on Thames

So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

• Salary: Up to £28,000 (Depending on Experience)
• Full Time - 37.5 hours per week including weekend working
• Specsavers Perks - our discounted benefits scheme
• Performance related bonus
• Extra paid day off for your birthday
• WeCare - UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Enhanced Sick pay (after a year of service)
• Enhanced pay for family leave (Maternity/Paternity etc)

Experience level: Previous Optical experience required

What we're looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now's the perfect time to apply!