Optical Assistant

Flame Health; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare company is seeking an enthusiastic Optical Assistant in Hayes. The role focuses on delivering exceptional service, assisting optometrists, and providing support in eyewear selection. Candidates should have strong customer care skills and be open to professional development. Join the team and contribute to making a positive impact on patient experiences.

Benefits

Competitive salary with performance-based bonuses

Company pension scheme

Employee discount program

Free flu jabs

Employee mentoring program

Discounted store items

Qualifications

• Previous optical experience preferred but not essential.
• Excellent communication skills and a friendly, professional attitude.
• Ability to work full-time with regular Saturday work.

Responsibilities

• Deliver outstanding customer service to patients.
• Assist optometrists with patient examinations.
• Manage appointment scheduling and maintain patient records.

Skills

Communication

Customer Care

Teamwork

Job description

Optical Assistant Jobs Hayes
Optometry Jobs Middlesex/Greater London

We are currently seeking an enthusiastic and dedicated Optical Assistant to join our client in Hayes. This is an exciting opportunity to be part of a reputable company that values customer service, teamwork, and professional development.

As an Optical Assistant, you will play a key role in providing exceptional service to patients, assisting optometrists during examinations, and guiding customers in selecting the best eyewear to suit their needs. If you have a friendly, professional attitude and a passion for customer care, we want to hear from you!

Key Responsibilities:

• Deliver outstanding customer service to patients.
• Assist optometrists with patient examinations and procedures.
• Educate patients on eyeglass care and maintenance.
• Manage appointment scheduling and maintain patient records.
• Help customers choose frames and adjust eyewear.
• Handle general administrative duties such as filing and data entry.
• Support with glasses care and dispensing (training provided).

What We Offer:

• Competitive salary with performance-based bonuses.
• Company pension scheme.
• Employee discount program.
• Free flu jabs for added wellness.
• Employee mentoring program to help you develop professionally.
• Discounted store items.

Requirements:

• Previous optical experience is preferred, but not essential.
• Excellent communication skills and a professional, friendly attitude.
• Ability to work full-time with regular Saturday work
• Must be able to commute to Twickenham or plan to relocate before starting.

If you are passionate about eye care and customer service, and are looking for a role where you can grow professionally, apply today! We look forward to hearing from you.