Optical Assistant London | Earlham Street

Ace & Tate; London; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading company in eyewear, Ace & Tate, seeks an Optical Assistant to join their London team. The role involves customer support, polishing lenses, and working collaboratively with fellow staff to promote their quality eyewear vision. The position emphasizes cheerful and committed personalities, offering training and a supportive environment within a certified B-Corp business.

Benefits

Discount codes for free and discounted opticals

Possibility of a monthly bonus

Free access to wellbeing sessions

28 days holiday entitlement

Unlimited access to internal learning portal

Qualifications

• Cheerful and committed personality.
• Willingness to learn about eyewear and customer service.

Responsibilities

• Polishing lenses and adjusting frames.
• Supporting customers with tailored style advice.
• Working as part of a team with other Sales Assistants and Management.

Skills

Customer service

Teamwork

Communication

Job description

Optical Assistant London | Earlham Street

Hi! We’re Ace & Tate and we make glasses. It sounds fairly simple, and that’s the whole point. We’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear accessible to everyone. Great fits that last, for all eyes.

Our jobs are for everyone, even if you don’t have previous optic experience. Even if you don’t wear glasses.

Just ask yourself, are you…
Cheerful? (Our glass is always half full)
Committed? (We walk the talk and deliver)
Accessible? (We are approachable, open-minded, inclusive)
Straightforward? (We cut the crap)

To give you an idea of the role, here's a typical Optical Assistant (16 hours) to do list:

• Polishing lenses;
• Support customers with tailored style advice;
• Adjusting frames;
• Passing on your expertise to customers and colleagues;
• Making our customers enthusiastic about all of our products and services (online and offline);
• Working as part of a team with other Sales Assistants, Management Team and of course an optometrist;
• Support Ace&Tate's mission of becoming a more sustainable company every day.

Don't worry, we've got you covered with:
Dedicated onboarding per role;
1:1 training with a buddy;
Online and offline learning environment.

Here is what we’ll offer you as Optical Assistant:

• Discount codes for free and discounted pairs of opticals and sunnies;
• The possibility of a monthly bonus;
• No company uniforms;
• Wellbeing; healthy snacks, a collab with ClassPass and the opportunity to book in free sessions with a certified psychologist;
• 28 days holiday entitlement and up to 33 days after two years of service (based on full time employment);
• Unlimited access to our internal learning portal.

Still with us?Well, then you might as well apply.
It’s as simple as this:
Click & Apply → Call & Match → Join the team

Do you want to work in B-corp certificated company? Then we can’t wait to meet you!

As a certified B-Corp, we take careful consideration of the impact of the decisions we make at work on the planet & on people. In that way, together, we can continue our goal of becoming a more responsible business.