Optical Assistant

HR Recruitify Group; Ilkeston; On-site; GBP 20,000 - 23,000; Full time

Job summary

HR Recruitify Group in Ilkeston, United Kingdom, is seeking an experienced Optical Assistant to join our optics team. The ideal candidate will combine strong communication skills with a passion for luxury eyewear and exceptional customer service.

With at least 1 year in optical dispensing, you will assist customers, dispense at multiple levels, and contribute to a premium eyewear experience. This full-time role includes Saturdays and offers a supportive team environment.

Qualifications

• Optical: 1 year (required).
• Customer service: 1 year (required).
• Retail sales: 1 year (preferred).

Responsibilities

• Provide exceptional customer service and eyewear experience.
• Assist customers with eyewear selection and dispensing.
• Work as part of a team to maintain store presentation and operations.

Skills

Optical experience

Customer service

Sales

Job description

Ilkeston, United Kingdom | Posted on 20/02/2026

An exciting opportunity has arisen to join our opticians for an experienced Optical Assistant. We are looking for an individual that is well-presented, has great communication skills, has the right attitude and can provide our clients with exceptional customer service and an amazing eyewear experience.

Previous optical experience is essential. An ideal candidate will have knowledge with passion for style, an eye for detail and the ability to work as a team as well as individually whilst adopting our core values of exceptional customer service and care is desirable. A proven track record of sales and customer service is essential.

The ideal candidate will be:

Commercially minded and able to push the business forward

Excellent dispense skills at all levels

Well organised & with administrative skills

Requirements

Ideal Candidate will have:

A desire to provide the very best in quality customer care

A proven ability to dispense at multiple levels

A charismatic personality with a positive attitude and energy

A flair for fashion and style with an eye for detail

The ability to be engaging and warm

Enjoy working as part of a team & work on their own

Enthusiasm and a willingness to learn

Have a passion for luxury brands and quality products

Requirements

Experience:

Optical: 1 year (required)

Customer service: 1 year (required)

Retail sales: 1 year (preferred)

Job Type: Full-time, including Saturdays

Job Type: Full-time