Optical Assistant

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 20,000 - 28,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a motivated Optometry team member for our Spec Shop in Coventry. You will dispense spectacles under supervision and advise patients on fit and comfort, while maintaining frames and assisting with stock checks.

The role involves glazing using in-house equipment and providing support to a Dispensing Optician. You will contribute to a patient‑centred service and help ensure smooth administrative functions in clinics.

Qualifications

• Strong customer-service mindset.
• Good manual dexterity and attention to detail.
• Confidence with eyewear and technical equipment.
• Ability to work independently and in a close-knit team.

Responsibilities

• Dispensing spectacles under the guidance of a Dispensing Optician.
• Advising patients on spectacle wear, fit and comfort.
• Adjusting and maintaining frames for optimal performance.
• Glazing and verifying spectacles using in-house equipment.
• Keeping the Spec Shop organized and customer-ready.
• Monitoring and managing stock levels.
• Supporting administration and assisting with basic clinical duties when required.

Skills

Customer service

Attention to detail

Manual dexterity

Eyewear tech

Teamwork

Tools

Glazing equipment

Job description

Join Our Optometry Team at the Spec Shop

Love people, precision, and great eyewear? We’re looking for a motivated, customer-focused team player to join our Optometry team at the Spec Shop.

In this hands-on role, you’ll work both independently and alongside a Dispensing Optician, helping deliver outstanding patient care and smooth clinical support.

What You’ll Be Doing

• Dispensing spectacles under the guidance of a Dispensing Optician


• Advising patients on spectacle wear, fit, and comfort


• Adjusting and maintaining frames for optimal performance


• Glazing and verifying spectacles using in-house equipment


• Keeping the Spec Shop looking sharp, organised, and customer‑ready


• Monitoring and managing stock levels


• Supporting administration and assisting with basic clinical duties when required

What We’re Looking For

• A strong customer-service mindset


• Attention to detail and manual dexterity


• Confidence working with eyewear and technical equipment


• Ability to work independently and as part of a close‑knit team

Please be advised that sponsorship is not eligible for this post.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

We are seeking a dedicated individual to join our Optometry team at the Spec Shop, working independently and alongside the Dispensing Optician to enhance customer service and support the administration of clinical services.

The role involves dispensing spectacles under the guidance of a Dispensing Optician, advising patients on proper spectacle wear, and making necessary adjustments to frames. You will be responsible for maintaining the physical appearance and usability of the Spec Shop, assisting in its administration, and monitoring stock levels to ensure demand is met. Additionally, you will utilise glazing equipment to glaze and verify customers' spectacles and may cover basic clinical assistant duties as needed in clinics.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details / informal visits contact: Name: Claire Lloyd Job title: Principal Optometrist Email address: [e-mail] Telephone number: 02476966516