Ops Lead: Salesforce & Digital Transformation

Purely PA; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

Love Success in Islington, London, is seeking a Senior Operations Manager to lead day-to-day operations, strengthen systems and governance, and drive digital transformation across Salesforce, data quality, and reporting.

You will manage a small team, work with senior leadership and external partners, ensure UK GDPR compliance, and oversee IT, facilities and compliance while balancing hands-on delivery with strategic leadership.

Qualifications

• Experience with Salesforce reporting, data quality, and user adoption is essential.
• Strong leadership with a track record of building capable teams.
• Ability to partner with senior leadership and external partners to drive transformation.

Responsibilities

• Lead day-to-day operational management of the business, embedding systems and standards.
• Oversee employee and consultant lifecycle, ensuring a consistent experience.
• Direct IT infrastructure and external suppliers to ensure secure, reliable systems.

Skills

Salesforce administration

Data analytics

Leadership & team management

IT & digital infrastructure

Compliance & GDPR

Strategic planning

Education

Bachelor's degree in Business Admin./related field

Tools

Salesforce

CRM systems

Job description

Love Success in Islington, London, is seeking a Senior Operations Manager to lead day-to-day operations, strengthen systems and governance, and drive digital transformation across Salesforce, data quality, and reporting.

You will manage a small team, work with senior leadership and external partners, ensure UK GDPR compliance, and oversee IT, facilities and compliance while balancing hands-on delivery with strategic leadership.