Ophthalmology Service Manager — Band 8A

VerseOne Group; Southend-on-Sea; Remote; GBP 52,000 - 63,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a Band 8A Service Manager for Ophthalmology to lead operational delivery across multiple sites. You will drive performance, workforce development and service transformation while ensuring safe, effective patient care and strong governance.

The role requires substantial senior operational experience in healthcare, with demonstrated ability to manage budgets, recruit and develop teams, and collaborate with clinical leaders to improve access and

Qualifications

• Masters degree or equivalent level of knowledge and experience in healthcare management, business management or a related discipline.
• Evidence of continuing professional development in leadership and management.
• Formal leadership or management qualification.
• Project management, quality improvement or Lean qualification.

Responsibilities

• Providing visible and effective operational leadership across Ophthalmology services.
• Managing service performance, capacity and demand, ensuring patient pathways are actively monitored and managed.
• Supporting delivery against national and local access and performance standards.
• Working collaboratively with clinical teams to maximise outpatient, diagnostic, theatre and treatment capacity.
• Leading and supporting service transformation, pathway redesign and continuous improvement.
• Providing leadership for administrative and operational teams.
• Supporting workforce planning, recruitment, retention, development and succession planning.
• Managing delegated budgets and contributing to financial planning, productivity and efficiency programmes.
• Identifying, managing and escalating operational, workforce, quality and patient-safety risks appropriately.
• Using activity, performance and workforce information to identify pressures and develop sustainable solutions.
• Ensuring robust governance arrangements are embedded throughout the service.
• Building strong working relationships with consultants, nursing and AHP teams, administrative colleagues, corporate services and external partners.

Skills

Senior operational management

Leadership and management

Workforce planning

Performance and governance

Communication and influencing

Business cases and transformation

Report writing

Digital/pathway transformation

Education

Masters degree

Job description

Mid and South Essex NHS Foundation Trust is seeking a Band 8A Service Manager for Ophthalmology to lead operational delivery across multiple sites. You will drive performance, workforce development and service transformation while ensuring safe, effective patient care and strong governance.

The role requires substantial senior operational experience in healthcare, with demonstrated ability to manage budgets, recruit and develop teams, and collaborate with clinical leaders to improve access and