Ophthalmology Service Lead & Transformation

VerseOne Group; Leigh on Sea; On-site; GBP 52,000 - 63,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking an experienced Band 8A Service Manager to lead our Ophthalmology service across multiple sites. The role focuses on strong day-to-day management, service improvement, performance and workforce development.

You will work closely with clinical and divisional leaders to ensure safe, effective and patient-centred care, driving pathway redesign, capacity planning and governance.

Qualifications

• Masters degree or equivalent in healthcare management or related field.
• Evidence of continuing professional development in leadership and management.
• Formal leadership or management qualification.
• Project management, quality improvement or Lean qualification.

Responsibilities

• Providing visible and effective operational leadership across Ophthalmology services.
• Managing service performance, capacity and demand, ensuring patient pathways are actively monitored and managed.
• Supporting delivery against national and local access and performance standards.
• Working collaboratively with clinical teams to maximise outpatient, diagnostic, theatre and treatment capacity.
• Leading and supporting service transformation, pathway redesign and continuous improvement.
• Providing leadership for administrative and operational teams.
• Supporting workforce planning, recruitment, retention, development and succession planning.
• Managing delegated budgets and contributing to financial planning, productivity and efficiency programmes.
• Identifying, managing and escalating operational, workforce, quality and patient-safety risks appropriately.
• Using activity, performance and workforce information to identify pressures and develop sustainable solutions.
• Ensuring robust governance arrangements are embedded throughout the service.
• Building strong working relationships with consultants, nursing and AHP teams, administrative colleagues, corporate services and external partners.

Skills

Operational leadership

Performance management

Workforce planning

Multi-site management

Business cases

Digital transformation

Ophthalmology experience

Stakeholder negotiation

Report writing

Education

Master's degree

CPD in leadership

Leadership qualification

PM/QA/Lean qualification

Job description

Mid and South Essex NHS Foundation Trust is seeking an experienced Band 8A Service Manager to lead our Ophthalmology service across multiple sites. The role focuses on strong day-to-day management, service improvement, performance and workforce development.

You will work closely with clinical and divisional leaders to ensure safe, effective and patient-centred care, driving pathway redesign, capacity planning and governance.