Ophthalmic Assistant — Patient‑Centred Clinic & Diagnostics

Newmedica; Plymouth; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

27,500 salary per year

25 days annual leave

Company pension scheme

Eye tests available

Glasses discount

24/7 well-being/counselling service

Retail/technology discount scheme

Job summary

Newmedica is seeking an Ophthalmic Assistant for our Plymouth site. The role is 37.5 hours over 4 days per week, with some weekend rota work. You will engage with patients, conduct diagnostic tests, and support the theatre pathway to ensure a safe, smooth patient journey.

Training is provided; strong communication and comfortable use of systems such as Office 365 are preferred. A friendly, empathetic approach helps put patients at ease during clinic visits.

Qualifications

• Experience in patient-facing roles or healthcare support.
• Knowledge of eye physiology and common eye treatments.
• Proficient in English, both written and spoken.
• Experience handling patient records and diagnostic data.
• Strong teamwork and willingness to support colleagues.
• Comfortable using new systems and diagnostic software.

Responsibilities

• Take patients through diagnostic tests and prepare them for clinician review.
• Support theatre pathway and multidisciplinary teams to ensure safe patient journey.
• Explain test purposes and procedures to patients to aid understanding.
• Assist in clinic and theatre settings as needed.
• Contribute to a positive and empathetic patient experience.

Skills

Patient-facing experience

Eye physiology knowledge

English language proficiency

Data handling of patient records

Team player

Adaptable to new systems

Tools

Office 365

Job description

Newmedica is seeking an Ophthalmic Assistant for our Plymouth site. The role is 37.5 hours over 4 days per week, with some weekend rota work. You will engage with patients, conduct diagnostic tests, and support the theatre pathway to ensure a safe, smooth patient journey.

Training is provided; strong communication and comfortable use of systems such as Office 365 are preferred. A friendly, empathetic approach helps put patients at ease during clinic visits.