Ophthalmic Assistant

Newmedica; Nottingham; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Free eye tests

Discount glasses

Well-being service 24/7

Discount scheme

Job summary

Newmedica in Nottingham is hiring a Clinic/Ophthalmic Assistant to support busy ophthalmology clinics. You will welcome patients, perform diagnostic tests, and relay results to senior clinicians. Training is provided, with career progression opportunities into diagnostic or theatre teams.

Role is 40 hours per week over five days, including some weekends on a rota. A friendly, tech-savvy approach and strong communication are essential to comfort patients before procedures.

Qualifications

• Experience with patients or customer service preferred.
• Knowledge of eye physiology or interest in learning.
• Proficient with Office 365 and able to adapt to new systems.
• Excellent spoken and written English.
• Experience handling patient records, GP notes and test results.
• Collaborative team player willing to support others.

Responsibilities

• Greet patients and guide them through diagnostic tests.
• Conduct tests under supervision and pass results to a clinician.
• Explain test purposes to patients to aid understanding.
• Operate clinic equipment and patient record systems.
• Support colleagues and contribute to a positive patient experience.

Skills

Patient care experience

Customer facing role

Eye physiology knowledge

Office 365 proficiency

Data handling

Team player

Tools

Office 365

Patient records systems

Diagnostic programmes

Job description

Who are we?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience.

Role overview

We are looking for a new Clinic/Ophthalmic Assistant to join our Nottingham site. This will be 40 hours over 5 days per week including some weekends on a rota basis.

Our Ophthalmic Assistants are the face of Newmedica – they’re often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.

It’s a busy role - you’ll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. You’ll be using a variety of different equipment and systems so we’re looking for someone who is comfortable using systems and is fairly tech savvy.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.

This is a great role to progress your clinical skills or to take the first step on a clinical career path.Newmedica is committed to the growth and development of all our colleagues and the Clinic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.

What skills and experience do I need?

We’ll provide training so experience isn’t always needed, but the following things will be advantageous:

• Previous experience of working with patients or in a customer facing role
• Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
• A competent user of all Office 365 programmes & compatible working on new systems such as patient record systems or diagnostic programmes.
• An excellent grasp of the English language both verbally and in written format
• Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
• A good team player – happy to jump in and support others when required

What we’re offering

• A salary of £26,436.80
• 25 days annual leave plus bank holidays
• A company pension scheme
• Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.
• An environment where your learning and development is supported through a range of various learning tools and courses.
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
• A bright, spacious and modern working environment, built to the highest standards

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.