Ophthalmic Assistant

Newmedica; Leicester Forest East; Vor Ort; GBP 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

Blue Light discount scheme

25 days annual leave + birthday leave

Company pension scheme

Free eye tests

Discounted or free glasses

Death in service cover

Zusammenfassung

Newmedica Leicester is recruiting an Ophthalmic Assistant to join our busy outpatient clinics. You will be the first point of contact for patients, delivering a welcoming and empathetic service while supporting pre-operative and post-operative processes.

In this role you will assist with diagnostics and theatre, learn to use patient record systems and diagnostic software, and communicate clearly to patients about tests and treatment options.

Qualifikationen

• Previous experience in patient-facing role advantageous.
• Knowledge of eye physiology and treatment.
• Competent user of Office 365 and comfortable with new systems such as patient record systems or diagnostic programmes.
• Excellent grasp of the English language both verbally and in written format.
• Experience handling patient records, GP and diagnostic data.
• Team player – happy to jump in and support others when required.

Aufgaben

• Assist in pre-operative and post-operative processes.
• Provide support in diagnostics and theatre.
• Use a range of clinic equipment and systems.
• Explain the purpose of tests to patients to aid understanding.

Kenntnisse

Patient interaction

Office 365

Digital literacy

English language

Tools

Patient record systems

Diagnostic programmes

Jobbeschreibung

Ophthalmic Assistant

Who are we?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience.

Role overview

After a period of successful growth, we are looking to expand our team of Ophthalmic Assistants at our Newmedica Leicester site. The role is full-time (40 hours per week) over 5 days.

Our Ophthalmic Assistants are the face ofNewmedica–they’reoften amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.

It’sa busy role -you’llbe seeinga number ofpatients each day and will play a key role in the successful operation of our outpatient clinics and theatres, ensuring that patients receive exceptional care throughout their visit. Your responsibilities will range from assisting in pre-operative and post-operative processes to providing vital support in diagnostics and theatre. You’llbe using a variety of different equipment and systems sowe’relooking for someone who is comfortable using systems and is fairly tech savvy.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our Ophthalmic Assistants need to be able to put patients at ease. They also needstrong communicationskills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.

This isa great roleto progress your clinical skills or to take the first step on a clinical career path.Newmedicais committed to the growth and development of all our colleagues andthe Ophthalmic Assistant is a great platform topotentially explore a career in diagnostic (clinic) or theatre teams

What skills and experience do I need?

We’llprovidetraining so experienceisn’talways needed, but the following things will beadvantageous:

• Previousexperience of working with patients or in a customer facing role
• Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
• A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
• An excellent grasp of the English language both verbally and in written format
• Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
• A good team player – happy to jump in and support others whenrequired

What we’re offering

• A salary of up to £27,000pa depending on experience
• 25 days annual leave and 1 day birthday leave plus bank holidays
• Blue Light discount scheme
• A company pension scheme
• Access to a range of benefits including free eye tests, discounted or free glasses and death in service cover
• An environment whereyourlearning and development is supported through a range of various learning tools and courses.
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
• A bright,spaciousand modern working environment, built to the highest standards

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessaryin the event ofa successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.