Operator

Yorkshire Water; Northallerton; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Competitive salary band 6a (£27,052–£,

Company van

Annual incentive bonus up to £1,000

Pension up to 12% company contribution

Development opportunities

25 days annual leave + bank holidays +

Wellness days

Life assurance 4x pensionable salary

Health cash plan and other insurance

Retail savings scheme

Online GP, cycle to work, gym benefits

Job summary

Yorkshire Water is seeking Process Operators to join our Process team, helping us keep essential water services running smoothly for our customers. The roles are permanent, 37 hours a week, with a rota covering early, late, and weekend shifts.

You’ll work on site across Yorkshire, supported by training and a full kit of tools and PPE. A proactive, safety-first approach and teamwork are essential to succeed in this role.

Qualifications

• Practical, hands-on mindset and ability to work outdoors in all weathers.
• Resilience and the ability to work in a challenging environment.
• Work well independently and as part of a team; manage time effectively.

Responsibilities

• Responding to RTS alarms and pollution incidents.
• Gathering evidence at suspected pollution incidents.
• Lifting, checking, and unblocking pumps.
• Taking samples, examining results, and troubleshooting issues.
• Raising follow-on work for internal support services.

Skills

Hands-on mindset

Resilience

Teamwork

Time management

Safety awareness

Problem-solving

Basic IT skills

Driving licence

Outdoor work

Confidence to speak up

Tools

Toughbook

Job description

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We are offering a competitive salary range (salary band 6a) from £27,052 to £34,131, depending on experience.
• A Company van (Mobile Worker)
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
• Attractive pension scheme (Currently up to 12% company contribution)
• Development opportunities in line with the Process Operator progression plan
• 25 days annual leave plus bank holidays - plus two extra wellness days! Additional days in lieu of working any bank holidays.
• Life assurance cover of 4 times pensionable salary
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location:

We’re looking for Process Operators to join our Process team here at Yorkshire Water, helping us keep things running smoothly for our customers. Could be you?

Work type:

These are permanent roles, working 37 hours per week, Monday to Sunday, anytime between 06:00 and 22:00. You’ll be part of a planned rota that cover evenings, weekends and bank holidays as normal operational hours. Once you’re fully trained and confident working on your own, you’ll also join our standby rota, which may mean callouts overnight or at weekends. The good news is it’s all planned, so you’ll know where you stand and can plan your time around it.

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Process & Pumping are a key part of how we plan to meet the changing expectations of customers and regulators.

Where you fit in:

As a Process Operator, you’ll be part of a hardworking operational team out on site, making sure everything runs as it should and meets the regulatory compliance we’re held to, while protecting our environment from pollution and maintaining a great service for our customers.

Your duties will include tasks such as:

• Responding to RTS alarms and pollution incidents
• Gathering evidence at suspected pollution incidents
• Lifting, checking, and unblocking pumps
• Taking samples, examining the results, and trouble-shooting any issues impacting sample results
• Raising follow-on work for internal support services

What skills, experience and training you will need:

We’ll give you all the training you need to carry out the role safely and with confidence. You’ll also be provided with a company van, tools, equipment, Toughbook, mobile phone, sat nav, and full workwear including PPE.

To thrive in this role, you’ll need:

• A practical, hands-on mindset and a willingness to work outdoors in all weathers.
• A good level of resilience - it’s not always easy work, but it’s rewarding.
• The ability to work both on your own and as part of a team.
• Good time management to plan your day and manage your workload.
• Confidence to speak up if something doesn’t look safe.
• A steady, problem-solving approach and a positive attitude.

• You’ll also need: Basic IT skills, as you’ll be recording information on a Toughbook
• A full UK driving licence (with no more than 6 points), as you’ll be travelling between sites

You will also benefit from having:

• Previous knowledge or experience of wastewater operations (though not essential - we’ll teach you what you need to know).

Although we operate 24 hours a day, 365 days a year, we do our best to support flexible working and work-life balance wherever we can. We know life outside of work matters too, whether that’s family commitments or simply making the most of your time off.

Advert closing date: 8th September

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.