Operations Team Leader - Driver & Fleet

Achieve Recruitment; Littlehampton; Vor Ort; GBP 29.000 - 35.000; Vollzeit

Benefits dieser Stelle

Company pension scheme

Life assurance

Up to 33 days holiday (including bank)

Zusammenfassung

Achieve Recruitment is supporting a leading healthcare equipment provider in hiring an Operations Team Leader – Driver for their West Sussex service centre in Littlehampton. The role blends hands-on delivery with day-to-day leadership to ensure safe, compliant, and customer-focused equipment delivery across the region.

You will lead and coach Driver Technicians, manage fleet compliance, route planning, and service performance while maintaining high standards of health and safety.

Qualifikationen

• Proven leadership experience within operations, logistics, delivery or field-based team environments.
• Strong understanding of stock control, logistics processes and route planning.
• Excellent communication and customer service skills.
• Full UK driving licence (minimum 2 years, max 6 points).
• Confident IT user with experience of operational systems.
• Solid knowledge of health & safety and compliance standards.

Aufgaben

• Lead, coach and support Driver Technicians, acting as a role model for professional standards and customer service.
• Oversee fleet compliance, including maintenance schedules and weekly vehicle checks.
• Conduct driver check-ins, assessing customer interaction, driving standards and operational performance.
• Deliver full daily debriefs and ensure all previous-day orders are completed and closed accurately.
• Run daily/weekly operational reports to support service performance.
• Collaborate closely with Warehouse and Customer Services teams to ensure SLAs are consistently met.
• Support the Operations Manager during weekly team briefs.
• Assist with scheduling, route planning and workload distribution.
• Act as first point of escalation for driver-related issues, service user concerns and operational queries.
• Ensure strict compliance with health & safety, manual handling, infection control and safeguarding requirements.
• Support onboarding, induction and competency sign-off for new Driver Technicians.

Kenntnisse

Leadership

Stock control

Route planning

Communication

Driving licence

IT skills

Health & safety

Jobbeschreibung

Achieve Recruitment is supporting a leading healthcare equipment provider in hiring an Operations Team Leader – Driver for their West Sussex service centre in Littlehampton. The role blends hands-on delivery with day-to-day leadership to ensure safe, compliant, and customer-focused equipment delivery across the region.

You will lead and coach Driver Technicians, manage fleet compliance, route planning, and service performance while maintaining high standards of health and safety.