Operations Team Leader: Drive Performance & Growth

Office Angels; Exeter; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

27 days holiday and bank holidays

Private healthcare and dental cover

GP access and wellbeing support

Enhanced pension contributions

EV/cycle-to-work and technology scheme

Quarterly recognition opportunities

Job summary

Office Angels in Exeter is seeking an experienced Operations Team Manager to lead a growing team, drive performance and foster a positive culture. You will monitor operations, coach staff and work with stakeholders to deliver key objectives.

This hands-on management role offers a clear path for developing people, improving processes and contributing to long‑term business success. The role is office based with a competitive salary and benefits.

Qualifications

• Previous people management or team leadership experience.
• Strong communication and relationship-building skills.
• Experience managing performance and driving results.
• Commercial awareness and a proactive approach to problem-solving.
• Experience working with KPIs, targets or performance metrics.
• Confidence to make decisions and take ownership.
• Ability to motivate, influence and develop others.
• Strong organisational and prioritisation skills.

Responsibilities

• Lead, coach and develop a high-performing operational team.
• Create a culture of accountability, collaboration and continuous improvement.
• Drive performance against key business objectives and targets.
• Monitor team performance and identify opportunities for improvement.
• Support the development and progression of team members through regular coaching and feedback.
• Build strong working relationships with internal and external stakeholders.
• Analyse performance data and implement improvement initiatives.
• Identify opportunities to increase efficiency, productivity and overall team performance.
• Support change initiatives and encourage best practice across the team.
• Work collaboratively with wider departments to achieve business goals.
• Ensure high standards of service and operational excellence are consistently maintained.

Skills

People management

Leadership

Communication

Performance management

KPIs

Stakeholder management

Organisational skills

Decision making

Job description

Office Angels in Exeter is seeking an experienced Operations Team Manager to lead a growing team, drive performance and foster a positive culture. You will monitor operations, coach staff and work with stakeholders to deliver key objectives.

This hands-on management role offers a clear path for developing people, improving processes and contributing to long‑term business success. The role is office based with a competitive salary and benefits.