Operations & Systems Lead: Production, Safety & Efficiency

Mindful Chef Ltd.; Redditch; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Job summary

Mindful Chef Ltd. is seeking an Operations and Systems Manager to own the day-to-day performance of warehouse and production, using data and process scrutiny to keep the site running safely, efficiently and to service levels.

You'll lead on safety culture, GMP standards, and continuous improvement, partnering with Engineering and Supply Chain to resolve root causes and implement standard work. This hands-on role requires a metrics-driven mindset, visible leadership on the shop floor, and a focus

Qualifications

• Proven experience leading warehouse and production operations.
• Track record of improving throughput and reducing waste.
• Ability to build systems and standard work.
• Strong data-driven, problem-solving mindset.

Responsibilities

• Own day-to-day delivery of production plans safely, efficiently, and to spec.
• Run daily operational reviews across Production, Engineering, Technical, Supply Chain and Customer Services.
• Process production files and system data accurately and on time.
• Oversee corporate customer operational processing and daily execution.
• Ensure operational readiness for peak and seasonal demand.
• Lead by example on safety culture; keep SOPs and Safe Working Procedures current, effective, and followed.
• Coordinate retraining where standards slip.
• Maintain GMP, hygiene, and food safety standards.
• Own hazard reporting, risk assessment, and prompt resolution.
• Manage contractor/visitor safety and Permit to Work activity with Engineering.
• Lead incident investigations through to corrective action.
• Own line performance and throughput - speeds, pick accuracy, error rates - as core, tracked metrics, not lagging indicators.
• Drive productivity and labour utilisation improvements across all operational areas.
• Monitor KPIs, spot trends early, and act on them before they become problems.
• Identify and remove bottlenecks through structured problem-solving.
• Improve warehouse layout and flow to reduce waste and travel time.
• Lead implementation of new operational processes and change management.
• Maintain warehouse standards, cleanliness, and organisation.
• Support teams with stock accuracy - counts, packaging, inventory reconciliation.

Skills

Operations leadership

KPIs & metrics

Process improvement

Supply chain coordination

Strong communication

On-site leadership

Job description

Mindful Chef Ltd. is seeking an Operations and Systems Manager to own the day-to-day performance of warehouse and production, using data and process scrutiny to keep the site running safely, efficiently and to service levels.

You'll lead on safety culture, GMP standards, and continuous improvement, partnering with Engineering and Supply Chain to resolve root causes and implement standard work. This hands-on role requires a metrics-driven mindset, visible leadership on the shop floor, and a focus