Operations Support Co-Ordinator

AON; Redhill; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Aon is seeking a Bid Coordinator to join Maven Public Sector on a 12-month fixed-term contract in Redhill. The role blends virtual work with time in the Redhill office, coordinating bids and supporting service delivery for insurance policies under Maven’s public sector portfolio.

You will manage bid responses, develop a response library, support renewal activity with underwriters and internal teams, and assist with marketing activities while adhering to the Aon UK Risk Management Framework.

Qualifications

• Excellent project management and bid coordination skills.
• Strong written and verbal communication.
• Experience with Public Sector tenders or the insurance market is desirable.

Responsibilities

• Bid Coordination - manage bids, track responses, and ensure due diligence in place.
• Bid Writing - assist with responses and maintain a library of templates.
• Service Delivery - support end-to-end delivery of policies within Maven's public sector portfolio.
• Marketing Support - assist with marketing activities for Aon’s offerings.
• Compliance - follow the Aon UK Limited Risk Management Framework and policies.

Skills

Project management

Bid coordination

Communication

Team collaboration

Tools

e-procurement systems

Job description

Bid Coordinator- 12 Month Fixed Term Contract

Are you looking for a new challenge within a supportive environment? Are you passionate about delivering a high quality and efficient service to clients?

If so, then come and join our Maven Public Sector team that offers the flexibility to work both virtually and from our Redhill office on a 12 month fixed term contract!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Bid Coordination - Operational responsibility for the team’s responses to tenders whilst also assisting in the provision of service to customers. To include use of e-procurement systems and maintenance of the business pipeline. You will ensure the identification and management of the tracking of bids, collaborating closely with various partners to ensure successful preparation of tender responses and also to support core business functions. You will also ensure Customer Due Diligence and Terms of Business Agreements are in place.
• Bid Writing - Assist with and coordinate responses to bids, create and maintain a response library. Continuous improvement and development of response to the procurement process and support any product development initiatives.
• Service Delivery – Supporting the end‑to‑end service delivery of insurance policies under Maven’s public sector portfolio, with a particular focus on the coordination and management of annual policy renewals. Working closely with Underwriters and internal operational teams to ensure renewal activity is progressed in a timely, accurate and well‑controlled manner.
• Marketing Support - Supporting the team in marketing or similar activities to promote Aon’s offering.
• Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of required training) that may adversely affect the business, interests or reputation of any Group Company.

Skills and experience that will lead to success

Your skills and experience will ideally include:

• Excellent project management and bid coordination skills.
• A teammate who strives to build relationships and support team members to ensure successful outcomes.
• Excellent communication skills, both written and verbal.
• Experience with Public Sector tenders or the insurance market is desirable but not essential.

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