Operations Support Administrator

JR United Kingdom; Slough; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading company in the distribution and logistics sector is hiring an Operations Support Administrator in Slough. This role involves processing and coordinating customer orders while supporting B2B customers across various channels. The ideal candidate will have strong administrative experience, excellent communication skills, and proficiency in MS Office and ERP systems. If you're passionate about customer service and eager to contribute to a busy, friendly team, apply now!

Qualifications

• Strong admin and customer service experience, ideally in operations or sales support.
• Confident communicator with a professional phone manner.
• Able to work independently in a fast-paced environment.

Responsibilities

• Processing customer orders accurately using internal systems.
• Coordinating with 3PL partners for delivery schedules.
• Managing customer complaints and liaising with departments.

Skills

Customer Service

Administrative Skills

Attention to Detail

Time Management

Communication

Tools

MS Office

ERP Systems

Job description

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Operations Support Administrator, slough

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Client:

SC4 Recruitment Limited

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Operations Support Administrator | £28,000 - £29,000 | South London | ? Full-time 6 - 12mth FTC / office-based working | ? Distribution & Logistics Sector

Are you a customer service-focused professional with a passion for processing and coordinating customer orders? We're hiring an Operations Support Administrator to join a busy & friendly team! This role is all about ensuring seamless order processing, coordinating deliveries, and supporting B2B customers across various channels (email, phone, EDI).

You'll act as a key point of contact—liaising with third-party logistics providers and internal departments to make sure everything from order entry to delivery runs smoothly.

• Processing customer orders accurately and efficiently using internal systems
• Coordinating with 3PL partners to manage delivery schedules and communication
• Raising and managing customer invoices and stock-related documentation
• Receipting supplier stock into the system with precision
• Handling inbound calls and responding to delivery queries and service requests
• Managing customer complaints and liaising with relevant departments to resolve issues
• Supporting the wider Operations team during absences or peak periods
• Taking on general administrative tasks to ensure operational efficiency

? What We’re Looking For

• Strong admin and customer service experience, ideally in an operations or sales support setting
• Highly organised with great attention to detail and time management
• Confident communicator with a professional and friendly phone manner
• Proficient in MS Office (Outlook, Word, PowerPoint) and familiar with ERP/order processing systems
• Able to work independently and collaboratively in a fast-paced environment

If you're ready to bring your coordination skills to a team that values efficiency, accuracy, and customer care - we’d love to hear from you! We’re shortlisting now for a July start!!!

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