Operations Support Administrator

Ipsum Utilities Limited; Chorley; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Group Personal Pension Plan

Career development & progression

Mental health support & counselling

Cycle to Work scheme

Discount club

Life assurance

Long service recognition

Maternity Pay

Job summary

Ipsum Utilities Limited is seeking an organised Operations Support Administrator in Chorley to provide essential admin and compliance support across the group. You will book internal and external training, issue tools and PPE, enter audit data, arrange purchase orders, and handle shared-service requests from business users.

The role requires proactive communication via phone, email and Teams, strong MS Office and SharePoint skills, and the ability to stay calm under pressure while driving

Qualifications

• 5 GCSEs Grade 4-9 (A-C) or equivalent
• Previous administrative experience in a supporting role in a safety-critical environment would be beneficial
• Excellent communication skills and ability to stay calm under pressure

Responsibilities

• Booking internal and external training for employees and recording on company systems
• Issuing tools, equipment and PPE to operatives and recording on company systems
• Entering audit and inspection report data onto company systems
• Arranging purchase orders to support own and business activities
• Actioning shared-service requests from business users (e.g. centralised Hotel Bookings)
• General administrative duties to support delivery of own role and department services
• Scanning, printing, and uploading of documents for training, identity and authorisation
• Maintaining database information on Ipsum's systems and portals
• Supporting colleagues in the Operations Support team as required

Skills

Organised

Communication skills

Customer focus

Self-motivation

Team collaboration

Education

GCSEs (5 at grades 4-9)

Tools

Microsoft Office

Excel

Word

PowerPoint

SharePoint

Job description

As an Operations Support Administrator at Ipsum, you'll provide key support services and ensure compliance across our operational business units, working as part of the Group Operational Support Team to help drive efficiency and maintain high standards. As an Operations Support Administrator you will… Booking internal and external training for employees and recording on company systems Issuing tools, equipment and PPE to operatives and/or recording on company systems, and organising/recording renewal/recalibration of such items Entering audit and inspection report data onto company systems as required Arranging purchase orders if required to support own and business activities Actioning shared-service requests from business users (for example, but not limited to, centralised Hotel Bookings) General administrative duties, as required to support the delivery of own role and own departmental services Scanning, printing, and uploading of training, identity and authorisation documents General up-keep of business and team documentation Maintaining database information on Ipsum's systems and portals Supporting colleagues in the Operations Support team as required

We are looking for an organised, proactive, and confident communicating across phone, email, and Teams. With admin experience and a strong customer focus, you stay calm under pressure and take pride in making improvements. You're comfortable using Microsoft Office, and SharePoint knowledge

5 GCSE's Grade 4-9 (A-C) or equivalent

Previous administrative experience within in a supporting role in a safety-critical environment would be beneficial The ability to remain calm under pressure. Excellent communication skills A desire and personal pride to make improvements Self-motivation and ability to work on own initiative. An ability to identify where their assistance will help colleagues. Proficient in the use of Microsoft Office including Excel, Word and PowerPoint. Experience of SharePoint for document storage would be advantageous

Employment type: Full Time Permanent - Hours 8am to 4.30pm Monday to Friday

What's in it for you…

We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job - you're starting a career with real support behind it.

• 25 days annual leave plus bank holidays with the option to buy more
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and Mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more !
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Active local social committees
• Regular social events
• Paid volunteering opportunities in your community