Operations Supervisor - Eastham

GAC Group; Wirral; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

38 days annual leave per year (incl.bh

Vitality at Work Scheme

Company pension

Life assurance

Eyecare scheme

Employee assistance programme

Enhanced maternity and paternity

Retail discounts scheme

Job summary

GAC Group in Eastham is seeking an Operations Supervisor to manage day-to-day maritime and terminal service operations, ensuring safe, efficient and customer-focused delivery. You will oversee daily ops, allocate tasks, and maintain high service standards in a busy port environment.

The role requires leading and developing a team, rostering staff, conducting training, and driving safety compliance through audits and risk assessments.

Qualifications

• 3+ years service in marine and terminal services.
• OOW and STCW qualifications desirable but not essential.
• NEBOSH or IOSH Managing Safely desirable.
• Proficient in Microsoft Office applications.
• Ability to adapt to changing environments and prioritise workload.
• Excellent written and verbal communication skills.
• Proven ability to lead and work effectively as part of a team.

Responsibilities

• Oversee daily operations, delegating tasks and managing priorities.
• Manage staffing levels through rostering and workforce planning.
• Train and develop team members to achieve high performance.
• Complete site training to enable operational cover when required.
• Maintain safe and compliant operations through audits, competency checks and risk assessments.
• Act as a key customer contact and contribute to business development activities to expand the customer base.

Skills

Team leadership

Communication

Prioritisation

Adaptability

Tools

Microsoft Office

Job description

Operations Supervisor – Eastham

Operations Supervisor in Eastham. Join our team to manage day‑to‑day maritime and terminal service operations, ensuring safe, efficient and customer‑focused delivery.

Responsibilities

• Oversee daily operations, delegating tasks and managing priorities to ensure efficient service delivery.
• Manage staffing levels through effective rostering and workforce planning to meet operational demands.
• Train and develop team members to achieve high performance and meet operational objectives.
• Complete site training to enable operational cover when required.
• Maintain safe and compliant operations through audits, competency checks and risk assessments.
• Act as a key customer contact and contribute to business development activities to expand the customer base.

Qualifications

• Minimum of 3 years service within marine and terminal services related work.
• OOW and STCW qualifications are desirable but not essential.
• NEBOSH or IOSH Managing Safely and Appointed Person certification is desirable.
• Proficient in Microsoft Office applications.
• Demonstrates the ability to adapt to changing environments and effectively prioritise workload.
• Excellent written and verbal communication skills.
• Proven ability to lead and work effectively as part of a team.

Benefits

• 38 days annual leave per year (inclusive of bank holidays) plus a day off on your birthday.
• Access to the Vitality at Work Scheme.
• Company pension.
• Life assurance.
• Eyecare scheme.
• Employee assistance programme.
• Enhanced maternity and paternity benefits.
• Retail discounts scheme.

GAC UK offers significant training and development prospects within a team committed to high standards of customer service.