Jetty Operator - Eastham

Gulf Agency Company; Eastham Village; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

24 days annual leave

Birthday day off

Vitality at Work

Company pension

Eyecare scheme

Employee assistance programme

Enhanced maternity/paternity benefits

Job summary

Gulf Agency Company (GAC) UK is seeking a Jetty Operator in Eastham to perform mooring and jetty operations with a focus on safe, compliant vessel-to-shore interfaces. You will manage loading arms connections, crane tasks and ship-shore liaison as part of a proactive safety culture.

Training will be provided, with a 6-month probation and ongoing professional development within a global shipping group renowned for quality and sustainability.

Qualifications

• Good understanding and appreciation of a proactive safety culture.
• Marine or Terminal experience desired but not necessary as all full training will be provided.
• Full clean driving licence.
• Manual handling certificate (desired but not essential).
• First Aid certificate (desired but not essential).
• Experience of working in line with OCIMF ISGOTT (desired but not essential).

Responsibilities

• Maintain a positive safety culture, ensuring compliance with client and company requirements, risk assessments, procedures, industry guidance and legislation.
• Undertake mooring operations and Jetty Operations which involve elements of manual handling.
• Perform connection and disconnection processes of loading arms / hoses, including crane work.
• Undertake supervision of Ship Shore interface.
• Accurately record all activities and findings throughout the time on duty.
• Travel to a variety of locations as required to supply terminal and marine services.
• Liaise with all stakeholders to maintaining good relations both in person and over the phone.
• Take part in training as necessary to develop within the role.

Skills

Safety culture

Marine/Terminal experience

Driving licence

Manual handling

First Aid

OCIMF ISGOTT

Job description

Could you be the person we are looking for to join us as our new Jetty Operator in Eastham? We want to hear from you.

The Jetty Operator role forms a key part of the Marine & Terminal Services (MATS) department. The Jetty Operators undertake mooring operations and management of the ship / shore interface to transfer Petro-chemicals safely and efficiently. The role provides our clients with first class services with a key focus on the promotion of a safe efficient working environment as the essential link between the Vessel, the Terminals, refineries, GAC Management and Port’s Operational teams.

Training and familiarisation for the role and responsibilities will be provided. There will be a 6-month probation period and ongoing role related professional development.

What would your day at GAC look like?

Maintain a positive safety culture, ensuring compliance with client and company requirements, risk assessments, procedures, industry guidance and legislation.

Undertake mooring operations and Jetty Operations which involve elements of manual handling.

Perform connection and disconnection processes of loading arms / hoses, including crane work. This will involve working shoreside and onboard the vessels.

Undertake supervision of Ship Shore interface

Accurately record all activities and findings throughout the time on duty

Travel to a variety of locations as required to supply terminal and marine services

Liaise with all stakeholders to maintaining good relations both in person and over the phone

Take part in training as necessary to develop within the role

Job requirements

What are we looking for?

Good understanding and appreciation of a proactive safety culture

Marine or Terminal experience desired but not necessary as all full training will be provided

Full clean driving licence

Manual handling certificate (desired but not essential)

First Aid certificate (desired but not essential)

Experience of working in line with OCIMF ISGOTT(desired but not essential)

What's in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

As our Jetty Operator in Eastham you will have the opportunity to work as part of a team who apply the highest standard of customer services to everything we do and aim to be industry leaders within all the sectors we serve.

GAC UK gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects.

You will also enjoy:

• 24 days' annual leave per year, based on 32 day rolling shift pattern
• Day off on your birthday
• Access to Vitality at Work Scheme
• Company pension
• Eyecare scheme
• Employee assistance programme
• Enhanced maternity and paternity benefits

In 2021, we launched our ten-year sustainability programme - MARS30. We are committed to "growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same." We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people's lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We're passionate about diversity and inclusion, and we received Maritime UK Diversity in Maritime Charter Status in 2021, reflecting our commitment to taking real steps to improve diversity in our organisation.

In January 2026, Campaign Against Living Miserably (CALM) became our official Charity of the Year. Throughout the year, we will be raising funds to support CALM's life-saving suicide prevention helpline.

We're looking forward to hearing from you.