Operations Supervisor

TN United Kingdom; Walsall; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Operations Supervisor to oversee the daily operations within the depot. This role involves managing a team, ensuring the quality and availability of HVAC equipment, and addressing customer issues efficiently. The ideal candidate will have engineering experience in HVAC systems and a strong commitment to health and safety standards. Join a company that values employee engagement and offers a supportive work environment with opportunities for growth and development. If you are passionate about operations and ready to make a significant impact, this role is for you.

Benefits

Company VAN

Life Insurance

Pension Scheme

25 Days of Holidays + Bank Holidays

Possibility of Overtime

Benefit Central Access

Qualifications

• Experience in repairing and servicing HVAC temperature control/refrigeration equipment.
• Understanding of health and safety needs in the depot.

Responsibilities

• Supervise Service Engineers and Yard Employees in the depot.
• Manage day-to-day priorities and solve client issues.
• Ensure all assets are available for hire and maintain high standards.

Skills

Engineering Experience

Supervising a Team

Prioritizing Workflow

Understanding of Computer Applications

Education

Qualification in Building Services

HVAC Certification (min Level 3)

Fgas or Gas Safe Certification

Tools

MS Office

Job description

Role: Operations Supervisor

Location: Walsall

Contract: Full, perm

Carrier Rental Systems supplies immediate, 24/7, nationwide HVAC rental solutions to help sustain and optimise your company’s performance, and protect you from the anxiety of unplanned downtime.

About the role

The role is based in Walsall and its main aim is to supervise the work of Service Engineers and Yard Employees in the depot. As an Operations Supervisor, you'll be responsible for managing day-to-day priorities, solving client issues received by the team, and providing Health & Safety in the depot. Moreover, you'll be optimizing manpower and resources, responding to customer complaints, and escalating key issues to senior management.

As an Operations Supervisor, you'll be responsible for:

• Taking the lead on aspects of H&S – Leading by example
• Ensuring that all assets are available for hire
• Ensuring that all assets are aesthetically and mechanically of a very high standard
• Deputizing for your line manager as the need arises
• Taking responsibility for the day-to-day running needs of the depot
• Dealing with customer problems on site as they arise
• Assisting with internal problems in the depot
• Liaising and working closely with Service Manager and operational management
• Assisting with the free movement of equipment among all depots
• Maintaining all maintenance records within the depot
• Assessing and maintaining health and safety needs in the depot; leading by example with continuous improvement
• Ensuring all paperwork/documentation is up-to-date

To be successful in the role you should have:

• Previous engineering experience in repairing and servicing HVAC temperature control/refrigeration equipment (ideally boilers, chillers, cooling equipment, etc.)
• Experience of supervising a team is beneficial but not essential
• Qualification in Building Services, HVAC, Refrigeration (min Level 3)
• Fgas or gas safe required
• Experience of prioritizing workflow
• Understanding of computer applications including MS Office

We offer:

• Company VAN
• Monday to Friday job with possibility of overtime
• Life insurance
• Pension scheme
• 25 days of holidays + bank holidays
• Benefit central access

Our commitment to you

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine of growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice.