Operations Supervisor

Unitmovements Ltd; Southampton; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Benefits platform with exclusive brand

Employee Assistance Program

Onsite parking

Job summary

Unitmovements Ltd. is seeking an Operations Supervisor in Southampton to oversee delivery and warehouse operations, ensuring efficient processes. You will lead a small team, coordinate routes, and act as a key contact for customers and partners.

Heavy lifting is required, with equipment provided. A proactive, detail‑oriented leader with IT proficiency and knowledge of road safety regulations will thrive in this role at our site on West Quay Road, Southampton.

Qualifications

• Experience in planning routes (HDX, Paragon or similar).
• Good level of IT proficiency.
• Proactive approach to problem solving.
• Reasonable knowledge of road safety regulations and best practices.
• Confident dealing with customer queries.
• Good time management.
• Ability to lead a small team and supervise operations.

Responsibilities

• Oversee delivery and warehouse operations to ensure efficient processes.
• Support loading vehicles and handle heavy lifting with assistive equipment as needed.
• Be the key contact to customers and partners to ensure service quality.
• Work with Site Operations Manager to meet KPI targets and business goals.

Skills

Route planning

IT proficiency

Problem solving

Road safety knowledge

Customer queries handling

Time management

Physical fitness

Tools

HDX

Paragon

Job description

Full Time – up to 48 hours per week, 5 days per week over 7 days

• Full Time – up to 48 hours per week, 4 days per week over 7 days
• Benefits platform where you can find exclusive discounts and offers on all top brands – including TUI, JD Sports and many many more!
• Employee Assistance Program provided through Well Being Solutions. Includes free confidential help and advice for Health and financial matters plus a whole lot more.
• Location: West Quay Road, Southampton SO15 1GY
• There is ample parking onsite. Southampton Central and both (BS) and (BG) West Quay Bus Stops are a ten minute walk to us.

The Operations Supervisor will be responsible for overseeing of delivery and warehouse operations, ensuring efficient and effective processes. This role requires strong leadership skills, attention to detail, and the ability to manage a team. You will be a key contact to both our customers and partners.

Heavy lifting, handling and carrying of products is part of this role and you will be required to support loading vehicles as and when needed.

With the customer at the heart of all we do, you will ensure that exceptional customer service is delivered at every stage.

About the role:

We work in partnership with a well‑known global furniture brand retailer and are looking for people who are confident in dealing with customers and who prefer an active role!

As part of the Site Management team you will be responsible for ensuring that the administration and operational needs of the site are met. The role will support the Site Operations Manager to achieve our KPI targets and business goals.

About You:

• Common sense and a can do attitude
• Experience of planning routes (HDX, Paragon or similar)
• Good level of IT proficiency
• Proactive approach to problem solving
• Reasonable knowledge of road safety regulations and best practices
• Confident with dealing with customer queries.
• Good time management

Due to the required heavy lifting you will need to have a good level of fitness however there is appropriate equipment to assist when required.

A driving licence is not required for this role but if you do have one, then we may, when needed require you to drive on behalf of the business. So we will need you to submit or share a Driving Licence Check. Interviews will be conducted by the Site Operations Manager, and will include general questions about your experience, some competency and scenario questions and time with your potential new team.

About Us:

We have operated in the UK for over 20 years and our management team all have first‑hand experience in all of the delivery roles in our business, so no one will be asking something of you that they won’t have done themselves.

Please note that if you do not hear from us within a week of the closing date you have not been successful at this time, and we reserve the right to close the vacancy early depending on the number of applicants we receive.

Unitmovements Ltd., is a Disability Confident registered employer. We are committed to equal opportunities and encourage applicants from all backgrounds and communities, as we recognise the importance and benefit this has for both our business and customers.

If you require any support in completing your application or during the interview process then please let us know so we can provide help with the reasonable adjustments you may need.