Operations Supervisor

The Lanes Group; Rainham; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

21 days holiday

Life Assurance Auto enrolment pension

Free onsite parking

Friendly working environment

Job summary

The Lanes Group, the UK’s leading end-to-end drainage solution provider, is seeking an experienced Operations Supervisor for Rainham. The role combines field and office duties, coordinating the engineering team to ensure timely, safe operations and high service standards.

You will conduct site Health & Safety audits, manage equipment and vehicles, and work with depot staff to optimise productivity. A full UK driving licence is required.

Qualifications

• Previous experience in drainage or utilities is preferred, but not essential.
• Strong leadership skills, with the ability to manage and motivate a team of field-based engineers.
• A full UK driving licence is required.
• Ability to schedule and prioritise tasks effectively to optimise workflow and asset usage.

Responsibilities

• Assist with planning and coordinating the activities of the engineering team to ensure tasks are completed on time and to the required standard.
• Being the first point of contact for the operatives and supporting them with problem solving for any drainage related issues.
• Customer/Client interaction- providing timescales and being a contact to answer any questions or queries they may have
• Perform Health & Safety audits on-site and ensure compliance with safety protocols.
• Ensure that the team has the necessary equipment, information, and resources to complete work efficiently and safely.
• Assisting in managing the company’s vehicles and plant within the depot, ensuring they are properly calibrated, serviced, and maintained.
• Maintain the fleet and equipment in a condition that reflects the company’s professional image and commitment to Health & Safety.
• Oversee the efficient scheduling of work to maximise productivity and asset usage.

Job description

The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.

About the role

Location: Rainham Hours: Monday to Friday 37.5 hours per week Salary: Up to £36k doe

We are currently seeking an experienced Operations Supervisor to join our team in Rainham. In this role, you will play a key part in ensuring the efficient and safe operations of our field-based engineers. Your responsibilities will include assisting with the planning and coordination of engineering activities, performing site Health & Safety audits, ensuring the team is properly equipped, and maintaining a professional and safe working environment. This is an exciting opportunity for someone with drainage experience or a supervisory background, who is looking to develop their career further. The role will involve both field and office-based tasks, ensuring that operations run smoothly, while also being part of the operational team when needed.

Key Responsibilities

• Assist with planning and coordinating the activities of the engineering team to ensure tasks are completed on time and to the required standard.
• Being the first point of contact for the operatives and supporting them with problem solving for any drainage related issues.
• Customer/Client interaction- providing timescales and being a contact to answer any questions or queries they may have
• Perform Health & Safety audits on-site and ensure compliance with safety protocols.
• Ensure that the team has the necessary equipment, information, and resources to complete work efficiently and safely.
• Assisting in managing the company’s vehicles and plant within the depot, ensuring they are properly calibrated, serviced, and maintained.
• Maintain the fleet and equipment in a condition that reflects the company’s professional image and commitment to Health & Safety.
• Oversee the efficient scheduling of work to maximise productivity and asset usage.

About You

Previous experience in drainage or utilities is preferred, but not essential. Strong leadership skills, with the ability to manage and motivate a team of field-based engineers. A full UK driving licence is required. Ability to schedule and prioritise tasks effectively to optimise workflow and asset usage.

Benefits

• 21 days holiday
• Life Assurance Auto enrolment pension scheme
• Free onsite parking
• Friendly working environment

This position is open to Internal and External candidates.

The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.

We are an equal opportunities employer and welcome applications from under-represented members of the community.