Jetting Supervisor

Lanes Group; Tywyn; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Company car / car allowance

25 days holiday plus bank holidays

Job summary

Lanes Group, a major contractor in North Wales, is recruiting a Jetting Supervisor to lead a team delivering proactive and reactive maintenance for the Welsh Water wastewater network. The role covers North Wales, with a Monday–Friday pattern totaling 45 hours per week and a 1-in-4 standby cycle.

You will ensure operatives have vehicles, equipment and skills, manage resources, and hit client KPIs while maintaining records and coordinating with training and HR.

Qualifications

• Experience supervising wastewater operations.
• Full UK driving licence.
• Managerial experience is essential.
• Excellent organisational and time-management skills.
• Exceptional customer service and leadership qualities.
• Experience in supervision in utilities sector; drainage preferred.

Responsibilities

• Lead and motivate a team to deliver planning and operations.
• Manage operatives reporting into the team.
• Maintain records of site resources, materials and plant.
• Ensure vehicles, equipment, stores and skills for work.
• Conduct toolbox talks, briefings and communications.
• Oversee HR queries and training records.
• Ensure KPIs are met or exceeded.

Skills

Leadership

Organisation

Customer service

Problem solving

Team supervision

Time management

Job description

We are thrilled to announce a major contract win with Welsh Water, supporting them in proactively and reactively maintaining their Wastewater Network!

We are currently recruiting for A Jetting Supervisors to join our team, delivering exceptional customer service and innovative operational solutions across North Wales. This is a fantastic opportunity to start a rewarding career with Lanes Group, working closely with one of our most exciting clients and contributing to their AMP8 objectives.

About The Role

• Lead and motivate a team to deliver all aspects of planning and operations.
• Manage the operatives reporting into the team.
• Maintain accurate records of site resources, materials and plant and provide daily resource sheets.
• Ensure all operatives have appropriate vehicles, equipment, stores and skills to perform allocated work.
• Pre‑site when required to confirm what other requirements will be needed to complete works due to locations.
• Provide sufficient and timely supervision, assessment and coaching to ensure gangs are performing to company standards.
• Regularly undertake all necessary Toolbox Talks, Briefings and other communications.
• Maintain own levels of skills and knowledge to do the job effectively.
• Ensure all client set KPIs are met or exceeded.
• Maintain operative training records and ID card records up to date – liaise with training department.
• Ensure timesheets are submitted within payroll timescales. Verify correctness and, where necessary, perform telematics checks.
• Enforce company policy on vehicle use and intervene or take disciplinary action as appropriate.
• Manage and assess the competencies of all operatives on site through the competency assessment programme.
• Ensure required information is sent from site teams to produce sales.
• Manage HR queries, update HR system and follow all HR processes.
• Check and feed back regulatory data and job specifications to a high standard.
• Comply with HSEQ and welfare policy provisions.
• Perform weekly fleet and plant checks; ensure maintenance and calibration within correct timescales.
• Perform quality on‑site assessment checks (minimum 4 audits per month).
• Liaise with customers, clients, sub‑contractors, local authorities and other parties regarding past, present and future works.
• Ensure operatives have correct PPE while working.
• Manage subcontract performance.
• Conduct detailed and thorough site visits.
• Deliver works safely and on time, while adhering to requirements.

About You

• Possess previous experience of supervision within the wastewater industry.
• Hold a full UK driving licence.
• Previous managerial experience is essential.
• Excellent organisational and time‑management skills.
• Exceptional customer service skills.
• Strong leadership qualities; ability to motivate and guide teams towards targets.
• Proactive approach to problem solving, focused on results.
• Proven experience in a Supervisor role within the utilities sector – preferably in the drainage industry.

Working Hours & Location

• Shift pattern: Monday to Friday, 45 hours per week. 1 in 4 weeks stand‑by requirement.
• Location: North Wales and surrounding regional areas.
• Company car / car allowance.
• 25 days holiday plus bank holidays.

Why Join Lanes Group?

At Lanes Group, Nothing Is More Important Than the Health, Safety and Well‑being Of Our People And Customers. As the UK’s largest independent specialist infrastructure delivery partner, we have a turnover exceeding £530 million (EBITDA £45 million), employ over 4,000 brilliant people nationwide, and operate through a countrywide network of operational locations.

• Have a turnover exceeding £530 million (EBITDA £45 million).
• Employ over 4,000 brilliant people nationwide.
• Operate through a countrywide network of operational locations.

We are committed to diversity and inclusion and believe that our differences make us stronger. As an equal opportunities employer, we welcome and encourage applications from all backgrounds, including under‑represented groups.

Lanes Group is also a proud signatory of the ‘Charter for Employer Positive About Mental Health’, run by Mindful Employer.

Join us and be part of a team that makes a real impact!