Operations & Sales Administrator

Candidate Source Ltd; Bury St Edmunds; On-site; GBP 24,000 - 30,000; Full time

Job summary

A small, family-run housebuilder seeks an admin professional for a full-time position covering various tasks in sales, operations, and customer service. This role offers hands-on experience across departments, with opportunities for flexible hours post-maternity cover. Engage with customers and support management in ensuring smooth business operations.

Qualifications

• Experience in housebuilding or property administration would be useful but not essential.
• Confident communicator with a professional, customer-focused approach.
• Highly organised and able to handle a varied workload.

Responsibilities

• Supporting sales and operations teams with admin tasks.
• Preparing sales documentation and managing plot files.
• Logging and tracking after-sales issues and liaising with various teams.

Skills

Organisation

Communication

Customer-focused approach

Job description

Step into a varied admin position that covers sales, operations, and customer service.

You will gain hands-on experience across multiple departments, making it a great way to build your skills and your CV.

Working closely with senior managers and directors will give you insight into how a housebuilding business operates from start to finish. You'll also be the main point of contact for customers, helping to guide them through the process and resolve any queries along the way.

This is a full-time, office-based position, but there's an option to go part-time (three days a week) once the initial maternity cover period is over.

That makes it a good fit for anyone looking for flexible working hours later down the line.

What you will be doing

• Supporting both the sales and operations teams with a wide range of admin tasks.
• Preparing sales documentation, managing plot files, and handling reservation paperwork.
• Helping keep things running smoothly behind the scenes by assisting with scheduling, diary management, and team coordination.
• Logging and tracking after-sales issues and working with site teams and subcontractors to resolve customer queries.
• Keeping accurate records and systems up to date, including managing the CRM, plot tracking sheets, and Excel databases.
• The Sales Progression element will involve liaising with solicitors, agents, suppliers, and customers when needed.

What you'll need

• Experience in housebuilding or property administration would be useful but not essential.
• A confident communicator with a professional, customer-focused approach is essential.
• Highly organised and able to handle a varied workload.

About the company

The company is a small, family-run housebuilder building homes in East Anglia. Developments are carefully chosen to reflect the local area, focusing on quality rather than quantity. You'll be working directly with the directors and management team.

Candidate Source Ltd is an advertising agency. Once you submit your application, it will be passed to the third-party recruiter responsible for processing your application, including holding and sharing your personal data. Our legal basis for this is legitimate interest, subject to your declared interest in a job. Our privacy policy is available on our website, and you can contact us to confirm who your application has been forwarded to.