Sales Administrator

Prime Appointments; Colchester; On-site; GBP 26,000 - 28,000; Full time

Job summary

A client in Colchester is seeking a dedicated Sales Administrator for a full-time permanent position. This role requires experience in administration and sales support, excellent communication skills, and proficiency in CRM systems. The successful candidate will provide technical support, liaise with customers, and contribute to sales records and reporting in a collaborative environment.

Qualifications

• Experience in administration and sales support within manufacturing/production industry.
• Excellent communication and organisational skills.
• Proficient in Microsoft Office.

Responsibilities

• Provide technical advice and solutions to customers.
• Process customer orders and manage CRM records.
• Support the sales team with reporting and data.

Skills

Communication skills

Organisation

CRM/ERP system usage

Proficiency in Microsoft packages

Education

GCSE Maths and English graded C or above

Job description

A client of ours in the Colchester area are recruiting a Sales Administrator to join their team. This is a full-time permanent position working Monday - Thursday 8.30am - 5.00pm and Friday 8:30am - 2:00pm. Paying 26,000 - 28,000 per annum depending on experience.

Key Duties include but are not limited to:

• Provide technical advice and solutions
• Liaise with customers via phone and email to understand product requirements and lead times.
• Create and follow up on customer quotations
• Process customer orders and send order confirmations.
• Perform commercial reviews of orders and input them into the ERP system.
• Coordinate with internal departments
• Maintain clear CRM and sales records.
• Support the wider sales team administratively, contributing to monthly reporting and stock data input.
• Organise product dispatch with logistics providers.

Skills and Experience required to be considered for this Sales Administrator position:

• Experience in using a CRM or ERP system
• Previous experience within administration and sales support ideally within the manufacturing and production industry.
• Excellent communication skills
• Proficient within the Microsoft packages
• Highly organised
• GCSE Maths and English graded C or above

If you feel like you meet the above criteria & would like to be considered for this Sales Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.