Operations & QC Manager

TN United Kingdom; South Kesteven; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Operations & QC Manager to enhance production quality and efficiency. This pivotal role involves mentoring staff, implementing best practices, and ensuring adherence to safety and quality standards. You'll work closely with production and warehouse teams to foster a culture of pride and ownership in the products. If you are a people-oriented leader with a passion for quality and process improvement, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Proven experience in production management and quality control.
• Strong leadership skills to mentor and develop staff.

Responsibilities

• Oversee production staff and improve quality control processes.
• Support production management in achieving operational excellence.

Skills

Communication Skills

Problem-solving

Planning and Organisational Skills

Attention to Detail

ISO Standards Experience

ICT Literacy

Job description

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A leading provider of personalised printed products has an opening for an Operations & QC Manager. Our client insists on the highest quality standards, and this role is pivotal in driving cultural and ‘quality’ change within production and warehouse facilities. They are looking for a brilliant people person and excellent coach to support the Production Manager and Warehouse Manager in implementing best practice processes and techniques that will deliver improved ‘quality control’, reduce waste, and maintain or enhance efficiencies.

Main Job Purpose

Provide shop floor oversight and mentoring of production staff to raise standards, improve processes, and instill a culture of pride and ownership in the products made.

Support the Production Manager in delivering excellent health and safety processes and discipline.

Assist production and finance management to maximize the benefits of the company ERP and production management system, delivering improved accuracy in stock management and control.

Key Responsibilities:

• Training and mentoring of production staff
• Assist the Production Manager in the efficient running and management of the factory
• Develop and implement working practice improvements to optimise production capabilities, ensuring lead times are met with the highest QC standards
• Monitor, coach, and develop production staff to maximize their potential and job satisfaction
• Ensure products are manufactured according to design specifications and customer requirements
• Be a visible shop-floor leader capable of assessing, measuring, defining, and recording manufacturing output and capacity
• Support the Production Manager in preparing the Production Budget and Strategy
• Ensure all work adheres to Quality Management standards
• Comply with safety standards and enhance the production environment, supporting H&S policies and procedures, and ensuring audits are conducted properly. Investigate any EHS incidents to promote a Zero Harm culture

Skills/Attributes Required:

• Clear and persuasive communication skills with staff and clients
• Tenacity, confidence, and personal authority to challenge and drive change
• Strong planning and organisational skills to manage and monitor production processes
• Decisiveness and problem-solving abilities related to staff and equipment issues
• Experience with ISO standards and certification processes (preferred)
• ICT literacy for handling various technologies and software
• Attention to detail to ensure high-quality outputs
• Ability to work under pressure and motivate others to meet deadlines
• Logical and systematic working approach
• Ability to collaborate across multiple functions
• Good administrative and organisational skills with multi-tasking ability