Operations Planner (FTC - 12 Months)

DFDS UK & Ireland; Larkhall; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in logistics seeks a dedicated team player for a fixed-term contract role. The ideal candidate will excel in a fast-paced environment, handling customer orders, transport planning, and ensuring effective communication. Join us to grow your career with opportunities for development and excellent benefits.

Benefits

Pension Scheme

Holiday Purchase Scheme

Health Plan

Free Ferry Travel

Qualifications

• Experience in a fast-paced transport or logistics environment.
• Proficient in Microsoft Office, especially Excel and Outlook.

Responsibilities

• Processing customer orders and managing transport plans.
• Coordinating with depots and external partners for deliveries.
• Responding to customer inquiries and preparing transport reports.

Skills

Problem Solving

Attention to Detail

Communication

Interpersonal Skills

Geographical Knowledge

IT Skills

Education

CPC Certification

Tools

Microsoft Office

Job description

About the role

Working Tuesday - Saturday on a variable 8-hour shift pattern on a 12-month fixed-term contract, you will be responsible for:

1. Processing customer orders and routing them effectively on delivery vehicles.
2. Preparing and managing daily transport plans, including subcontractor routing.
3. Coordinating with DFDS depots and external partners on delivery requirements.
4. Using customer production systems to retrieve and process order information.
5. Responding to customer inquiries promptly and professionally.
6. Ensuring accurate and timely communication across internal departments.
7. Supporting the preparation of internal transport reports and documentation.

About you

The ideal candidate will have proven experience in a fast-paced transport or logistics environment, with strong geographical knowledge of the UK. They will possess high attention to detail and strong problem-solving skills, and be a confident communicator with excellent interpersonal abilities. An adaptable and flexible approach allows them to work effectively under pressure and meet tight deadlines. As a team player, they take pride in delivering excellent customer service. Additionally, they have solid IT skills, including proficiency in Microsoft Office (Excel, Outlook, etc.), and experience in transport planning, with a CPC preferred.

We value diversity and inclusivity. Contrasting opinions, varied skills, and strong characters bring out the best in us all. We look forward to you joining our team.

Working at DFDS

Join the movement and grow with us. We’ll support you on your journey and create conditions that make it worthwhile. We encourage you to challenge yourself, acquire new skills, and develop your career. At DFDS, development happens primarily through workplace activities, supported by our training courses.

• Pension: Opportunity to join our Company Pension Scheme after successful completion of probation.
• Holiday Purchase Scheme
• Health Plan with HSF – includes benefits like dental and optical reimbursements.
• Free ferry travel for up to four guests between Dover and Calais / Newcastle and Amsterdam, with unlimited trips.

Are we a match? Then what are you waiting for? Apply now.

If your personality, skills, experience, and enthusiasm align with this role, we’d love to hear from you. Please send us your CV as soon as possible, as we are keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.