Operations Outbound Coordinator/Manager

JR United Kingdom; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading beauty brand is seeking an Operations Outbound Coordinator/Manager in London to oversee outbound logistics and ensure timely delivery to customers. The role involves coordinating shipping, managing inventory, and supporting the sales team, requiring strong communication and organizational skills. Experience in logistics and a background in the beauty sector are preferred.

Qualifications

• Proven experience in a logistics role.
• Excellent communication and organizational skills.
• Previous experience in the beauty and skincare sector is preferable.

Responsibilities

• Manage outbound logistics and ensure efficient warehouse operations.
• Prepare shipping documents and track shipments.
• Respond to sales team inquiries regarding delivery status.

Skills

Communication

Organizational Skills

Attention to Detail

Tools

Excel

Microsoft Office

Job description

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Operations Outbound Coordinator/Manager, London

Client:

Pixi Inc.

Location:

London, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

Brand overview

As one of the fastest growing independent beauty brands, Pixi Beauty has built an incredible worldwide reputation and is quickly becoming one of the most recognised brands in the industry. Due to our continued success, we are expanding and looking for a talented Operations Coordinator to join our team.

Overview

We are seeking an experienced Operations Coordinator to manage outbound logistics, ensuring efficient warehouse operations and timely delivery to customers. Responsibilities include coordinating shipping advice notices, monitoring transit times, updating the sales team on order status, and generating shipping documents such as commercial invoices and packing lists. Strong communication and organizational skills are essential for success.

Key Responsibilities:

• Communicate customer shipping orders to warehouses.
• Log sales orders in the company portal and confirm with warehouses.
• Ensure prompt shipment delivery through follow-up measures.
• Track shipments to meet delivery requirements.
• Prepare shipping documents, packing lists, and commercial invoices.
• Update shipping manuals and ensure compliance.
• Reconcile inventory weekly and investigate discrepancies.
• Respond to sales team inquiries regarding delivery status.
• Manage Logistics inbox, respond to emails, and file correspondence.
• Assist with chargebacks and customer claim investigations, updating finance accordingly.
• Perform administrative tasks related to key accounts.
• Prepare reports for senior management as needed.
• Support special events, send-outs, and other company initiatives.
• Proven experience in a logistics role.
• Attention to detail, excellent organizational and administrative skills.
• Excellent communication skills.
• Proficiency in Excel and Microsoft Office.
• Willingness to learn and positive team attitude.
• Previous experience in the beauty and skincare sector is preferable.