Operations Outbound Coordinator

Pixi Beauty; City Of London; Presencial; GBP 26.000 - 35.000; Tempo integral

Resumo da vaga

Pixi Inc. in London, UK is seeking an experienced Operations Outbound Coordinator to manage the EMEA outbound flow, ensuring on-time delivery and accurate shipping documents.

You will coordinate with 3PLs and carriers, track shipments, prepare commercial invoices and packing lists, and support continuous improvement in outbound logistics. Experience in logistics and strong Excel skills are essential.

Qualificações

• Experience in a logistics role within a busy environment.
• Excellent communication and organizational skills.
• Proficient in Excel and Microsoft Office.
• Beauty/skincare sector experience preferable.

Responsabilidades

• Coordinate and schedule all outbound shipments in line with customer requirements and company policies.
• Work closely with 3PLs to ensure orders are picked, packed and shipped on time in full.
• Communicate with carriers and 3PLs to arrange timely delivery and pickup with proactive follow-ups.
• Track shipments to meet customer delivery requirements.
• Prepare documents, packing lists, commercial invoices, and shipping instructions.
• Update shipping manuals and ensure compliance with established requirements.
• Respond to sales team inquiries and provide delivery status updates.
• Manage the logistics inbox and file correspondence.
• Collaborate with Ops Inbound team for up-to-date inbound information and priority shipments.
• Perform Ops administrative tasks for key accounts.
• Prepare reports for senior management when appropriate.
• Support continuous improvement initiatives related to outbound logistics.

Conhecimentos

Logistics exp

Attention to detail

Organizational skills

Communication

Excel

MS Office

Team player

Beauty skincare exp

Ferramentas

Excel

Microsoft Office

Descrição da vaga

Operations Outbound Coordinator (EMEA)

Pixi Inc.London, UK (On-site)

Background:

Pixi was created in 1999 and launched in our Flagship Boutique in Soho, London. Pixi has a loyal worldwide following thanks to its pure, awakening & skin-loving products that create a naturally radiant ‘’just had a good night’s sleep’’ look. Passionate about skincare, Petra creates innovative formulations that are infused with botanicals and beneficial ingredients. Petra has a real-world experience as a busy working mother of four; therefore, Pixi is truly about multi-tasking, flaw fixing youth – enhancing products for people on the go. Pixi’s mission is the same now as it was on the first day the Pixi boutique opened; to simply bring out the best in everyone - to make everyone look like themselves, only better! Flawless in few fuss-free minutes – that is what Pixi is about!

Role Overview:

We are looking for an experienced and skilled Operations Outbound Coordinator to assist in the management of all EMEA outbound flow to our customers, ensuring effective and efficient throughput in the warehouse and on-time delivery to our customers. This individual will be responsible for: sending shipping advice notices to the warehouses, assisting with the flow and transit times to ensure on-time delivery, updates to the sales team on order status and generation of shipping documents for example, commercial invoices and packing lists. Having strong communication and organization skills are essential for success within this role.

Key Job Responsibilities:

• Coordinating and scheduling all outbound shipments in accordance with customer requirements and company policies.
• Working closely with our 3PL’s to ensure orders are picked, packed and shipped on time in full.
• Communicating with carriers and 3PL’s to arrange timely delivery and pickup, ensuring prompt delivery/collection of shipments through fluid follow-up measures.
• Tracking shipments to meet customer delivery requirements.
• Preparing documents, packing lists, commercial invoices, and shipping instructions.
• Updating new shipping manuals and ensuring compliance with established requirements.
• Responding to sales team questions and enquiries and feeding back on status of deliveries.
• Managing logistics’ inbox, responding and filing of emails.
• Working with the Ops Inbound team for up-to-date inbound information and prioritizing shipments and deliveries where necessary.
• Performing the Ops administrative tasks required to manage key accounts.
• Preparing reports for senior management, when appropriate.
• Supporting continuous improvement initiatives related to outbound logistics and operational efficiency.
• Assisting with special events, send outs, and all other Pixi Ltd company initiatives.
• Unloading product deliveries to the office and our Boutique store as needed.

Essential Skills Required:

• Proven experience in a Logistics role.
• Must have an eye for detail, superb organizational skills and administrative abilities.
• Must have excellent communication skills.
• Must have excellent Excel and Microsoft Office skills.
• Must have a willingness to learn and have a positive team player attitude.
• Previous experience in the Beauty and skincare sector preferable.