Operations Officer

Hampshire County Council; Botley; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Flexi-time

Family-friendly policies

Travel loans/discounts

Learning & development

Job summary

Hampshire County Council's Countryside Service at Manor Farm, Botley, is seeking an Operations Officer to ensure a safe, welcoming and well-maintained visitor attraction. You will lead day-to-day operations, coordinating maintenance, health, safety and compliance to uphold high standards.

As a key member of the management team, you will work with contractors and partners to continuously improve processes while supporting the visitor experience and staff development.

Qualifications

• Naturally curious, highly organised and motivated to continuously improve systems and processes.
• Structured approach with strong attention to detail in a fast-paced visitor environment.
• Ability to work effectively as part of a management team.

Responsibilities

• Lead the safe and effective operational management of Manor Farm, ensuring a welcoming, well-maintained and compliant environment.
• Coordinate maintenance and contractors to keep the site running smoothly and safely.
• Support colleagues, enhance the visitor experience and contribute to the site's ongoing success.

Skills

Highly organised

Attention to detail

Structured approach

Process improvement

Job description

Job Reference: HCC624905
Salary Range: £34,273 - £37,570 per annum
Work Location: Manor Farm, Botley
Hours per week: 37
Contract Type: Permanent
Closing Date: 14 September 2026
Interview Date: 23 September 2026

Play a Vital Role at One of Hampshire's Most Loved Heritage Attractions.

As part of Hampshire County Council's Countryside Service, Manor Farm is a popular family-focused visitor attraction set within a unique historic environment. We are seeking an enthusiastic and organised Operations Officer to play a key role in ensuring the site operates safely, efficiently and to the highest standards.

The Role:

Lead the safe and effective operational management of Manor Farm, ensuring a welcoming, well-maintained and compliant environment for visitors, volunteers and colleagues. Working closely with the Business Manager and Countryside Service teams, you will drive high operational standards and continuous improvement, while ensuring the site is presented to the highest possible standard through effective collaboration with colleagues, contractors and partner organisations.

What you’ll do:

This is a varied and rewarding role where you'll play a central part in the day-to-day management of Manor Farm. From coordinating maintenance and contractors to leading on health, safety and compliance, you'll help keep the site running smoothly and safely. As part of the Management Team, you'll support colleagues, enhance the visitor experience and contribute to the continued success of one of Hampshire's most valued heritage attractions.

What we’re looking for:

You will be naturally curious, highly organised and motivated to continuously improve systems, processes and ways of working. You will bring a structured approach, strong attention to detail and the ability to work effectively in a fast-paced visitor environment.

As a key member of the Manor Farm management team, you will help shape and maintain one of Hampshire's most valued heritage attractions for future generations to enjoy.

To find out more about Manor Farm and Hampshire County Council Countryside Service, please visit our website.

Hampshire County Council is recognised nationally as one of the highest-performing local authorities in the UK. As a modern and forward-looking organisation, we offer a supportive, collaborative and welcoming working environment.

Our benefits package includes generous annual leave entitlement, a pension scheme, flexi-time, family-friendly policies, and interest‑free travel loans and discounts. We are committed to providing a flexible, motivating and inclusive workplace, with a strong focus on learning and development to support your career progression.

We have created an environment you can look forward to being part of—one where you are empowered to be your best, and where teamwork enables everyone to grow and develop.

If you believe you have what it takes to make a real difference in Hampshire, we would love to hear from you.

Contact Details for an Informal Discussion:

John Cartwright, Business Manager - Farm Attractions on 0370 779 2782

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.