Operations & Office Coordinator

JOVELA; Hemel Hempstead; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Free on-site parking

Company events and parties

Complimentary team lunch every 6 weeks

3:30 PM Friday finishes throughout the

Fresh fruit and fully stocked soft drn

Job summary

JOVELA in Hemel Hempstead is seeking an organised Office Administrator to support daily operations across administration, HR and logistics. You will manage emails, calls, and filing, while coordinating onboarding and recruitment tasks.

You will liaise with suppliers, carriers and internal teams to keep shipments and office services running smoothly. The role requires proactive problem-solving and strong communication across departments.

Qualifications

• Previous experience in office administration or a similar operational role.
• Highly organised with excellent attention to detail.
• Confident managing multiple tasks and priorities.
• Strong written and verbal communication skills.
• Good Microsoft Suite skills.
• Comfortable communicating with suppliers, carriers, employees and customers.
• Proactive and able to identify and resolve problems independently.
• Reliable, professional and capable of owning responsibilities.
• Able to work across multiple departments in a fast-moving business.

Responsibilities

• Manage day-to-day office administration and general office emails.
• Answer incoming calls and handle post and correspondence.
• Order and manage office and warehouse consumables.
• Maintain organised company records and filing systems.
• Coordinate HR tasks: postings, CV review and interviews.
• Support onboarding and staff documentation.
• Coordinate inbound/outbound shipments and liaise with logistics partners.
• Handle customer enquiries via calls, emails, and messages.
• Support health and safety administration and keep records updated.

Skills

Office administration

Microsoft Suite

Communication skills

Multi-tasking

Tools

BrightSafe

Job description

JOVELA in Hemel Hempstead is seeking an organised Office Administrator to support daily operations across administration, HR and logistics. You will manage emails, calls, and filing, while coordinating onboarding and recruitment tasks.

You will liaise with suppliers, carriers and internal teams to keep shipments and office services running smoothly. The role requires proactive problem-solving and strong communication across departments.