Operations & Mobilisation Lead (Security & Compliance)

Securitas UK; Coventry; On-site; GBP 42,000 - 56,000; Full time

Job summary

First Response Group is seeking an Operations Support Manager to coordinate logistical activity across multiple sites, ensuring timely mobilisation and high-quality client management. You will maintain compliance with company policies and security standards while supporting workforce planning and officer welfare.

The role operates on a rolling shift pattern: 3 days, 3 nights, then 3 days off, with a focus on efficient service delivery and continuous improvement across FRG’s security services.

Qualifications

• Experience in operational/security supervisory role.
• Knowledge of security compliance, RAMS and health & safety standards.
• Experience with site mobilisation, client management and welfare checks.
• Proficiency in using security technology and reporting tools.
• Full UK driving licence essential.

Responsibilities

• Assist in setup and mobilisation of new sites to ensure timely delivery of equipment and resources.
• Conduct site surveys and input mobilisation planning.
• Provide on-the-ground support during critical incidents and escalation procedures.
• Maintain site welfare checks and ensure compliance with AI/RAMS standards.
• Compile reports on site visits, compliance and improvement opportunities.
• Coordinate logistic activity across multiple locations to ensure smooth operations.
• Train site-based Officers on security protocols and device usage.
• Monitor health and safety standards and address non-compliance.

Skills

Site mobilisation

Security ops

Welfare monitoring

Client management

Health & safety

Communication skills

Education

Full UK driving licence

Tools

Coredinate patrol systems

Body-worn cameras

Timegate

Job description

First Response Group is seeking an Operations Support Manager to coordinate logistical activity across multiple sites, ensuring timely mobilisation and high-quality client management. You will maintain compliance with company policies and security standards while supporting workforce planning and officer welfare.

The role operates on a rolling shift pattern: 3 days, 3 nights, then 3 days off, with a focus on efficient service delivery and continuous improvement across FRG’s security services.