Operations & Logistics Lead — Site Mobilisation

First Response Group; Coventry; On-site; GBP 32,000 - 46,000; Full time

Job summary

First Response Group seeks an Operations Support Manager to coordinate logistics, site setups and ongoing operational support across multiple locations in the UK. You will ensure compliance with policies and contractual requirements while supporting workforce planning and welfare of officers.

The role involves 3 days, 3 nights, followed by 3 days off in a rolling pattern, requiring strong organisation and communication with clients and security teams.

Qualifications

• Experience in an operational or security supervisory role within facilities management or security.
• Knowledge of security compliance, risk assessments, and health & safety standards.
• Desirable: site mobilisations, client management and welfare checks.
• Proficiency in using security technology and reporting tools.
• Full UK driving licence essential.

Responsibilities

• Assist in setup and mobilisation of new sites, ensuring timely delivery of equipment and resources.
• Conduct site surveys to assess requirements and input mobilisation planning.
• Support Operations Managers in managing client expectations and maintaining high service levels.
• Carry out welfare checks on security officers across sites and address concerns.
• Ensure sites comply with AI, RAMS, and operational requirements.

Skills

Operational supervision

Security operations

Welfare checks

Compliance knowledge

Site mobilisation

Client management

Communication skills

Problem solving

Driving licence

Tools

Coredinate patrol system

Body-worn cameras

Job description

First Response Group seeks an Operations Support Manager to coordinate logistics, site setups and ongoing operational support across multiple locations in the UK. You will ensure compliance with policies and contractual requirements while supporting workforce planning and welfare of officers.

The role involves 3 days, 3 nights, followed by 3 days off in a rolling pattern, requiring strong organisation and communication with clients and security teams.