Operations Manager - Water Lead Replacement Programme

Network Plus; Exeter; On-site; GBP 45,000 - 65,000; Full time

Job summary

Network Plus in Exeter is seeking an Operations Manager to lead the Southwest Water Lead Replacement Programme across Devon, Cornwall and West Dorset. You will ensure safe, quality-delivered works in line with client specifications and reporting requirements, while driving HSEQ compliance within Network Plus processes.

You will manage documentation, site records, planning and forecasting, and oversee subcontract resources to deliver projects on time and within budget.

Qualifications

• Experience in lead replacement, Customer Pipes and Service Pipes.
• Knowledge of resource management, monitoring and control.
• H&S qualification IOSH/NEBOSH/SMSTS or similar.
• NRSWA Regulations knowledge.
• Clean Driving Licence.
• Strong communication and team management skills.

Responsibilities

• Lead a team of supervisors day-to-day on the Lead Replacement Programme.
• Manage programme resources including subcontractors and visiting support.
• Liaise with planning team to ensure efficient resource planning.
• Ensure Street Works Notices are opened and closed promptly.
• Liaise with Project Manager on performance and reporting.
• Adhere to Network Plus SHEQW requirements and process controls.
• Ensure documentation (RAMS, CPP, COSHH, Programme, etc.) is kept up to date.
• Ensure site inductions and toolbox talks are completed effectively.
• Daily liaison with Delivery Manager, Operations and Client Lead.
• Weekly reporting requirements and progress updates.
• Oversee commercial aspects including EW, Instructions and change control.
• Ensure quality processes and water hygiene requirements are followed.
• Plan handover and commissioning of new assets to SWW Operations.
• Arrange and chair weekly meetings.

Skills

Team leadership

HSEQ compliance

Resource planning

Budget management

Project reporting

Stakeholder liaison

CDM/H&S knowledge

No-dig techniques

Communication skills

Driving licence

Team management

Site coordination

Tools

Microsoft Project

Excel

Word

Job description

Network Plus in Exeter is seeking an Operations Manager to lead the Southwest Water Lead Replacement Programme across Devon, Cornwall and West Dorset. You will ensure safe, quality-delivered works in line with client specifications and reporting requirements, while driving HSEQ compliance within Network Plus processes.

You will manage documentation, site records, planning and forecasting, and oversee subcontract resources to deliver projects on time and within budget.