Operations Manager, UKIE AMZL, AMZL

Amazon Inc.; Hull Bridge; Presencial; GBP 45.000 - 64.000; Jornada completa

Descripción de la vacante

Amazon UK Services Ltd. is seeking an experienced Operations Manager to lead a team of Area Managers at one of our UK sites. You will shape the operational plan, drive safety, quality and productivity, and partner with HR, Finance, and Health & Safety to meet targets.

You will coach and mentor managers, analyse performance metrics, and design initiatives to improve efficiency. This role demands strong leadership and the ability to translate strategy into day-to-day site actions.

Formación

• Bachelor's or Master's degree required.
• Experience in manufacturing, production, distribution logistics with a management role.
• Experience working within a complex stakeholder structure.
• Advanced proficiency in verbal and written English and upper-intermediate proficiency in the local language.

Responsabilidades

• Manage and develop a team of Area Managers.
• Lead operational teams on a shift, address issues, and improve site performance.
• Analyze shift performance against objectives and implement actions to improve operational excellence.
• Collaborate with HR, Finance, Health and Safety, and Security.
• Design and deliver initiatives across the sites to improve operational performance.

Conocimientos

English proficiency

Stakeholder management

Leadership

Problem solving

Educación

Bachelor's degree

Master's degree

Engineering / Supply Chain / Manufacturing degree

Herramientas

Lean Six Sigma

Kaizen

Descripción del empleo

Job ID: 10495570 | Amazon UK Services Ltd.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on a shift, deal with issues, and positively impact site performance
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

About the team

About the team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

• Bachelor's degree, or Master's degree
• Relevant experience in manufacturing, production, distribution logistics environments, retail, or grocery in a management role
• Relevant experience of working within a complex stakeholder structure
• Advanced proficiency in verbal and written English and upper intermediate proficiency in the local language

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
• A bachelor’s, advanced or master’s degree in engineering, supply chain, logistics, or manufacturing
• Experience in managing third-party relationships
• Experience of applying Lean, Six Sigma, and Kaizen methodologies

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.