Operations Manager - Pharmacy / Healthcare

Additional Resources; Bradford; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Additional leave

Company events

Job summary

Additional Resources is recruiting an experienced Operations Manager in the United Kingdom to oversee day-to-day clinical and non-clinical operations within a healthcare provider delivering pharmacy and prescribing support to GP practices and NHS partners.

The role offers hybrid working (3 days in office, 2 days remote), a competitive salary (£45,000 - £60,000) with benefits, and a strong focus on performance, governance and service delivery.

Qualifications

• Proven experience managing KPIs and performance metrics.
• Strong leadership and people management skills.
• Solid understanding of primary care structures (PCNs) and NHS context.
• Experience in pharmaceutical/primary healthcare settings is desirable.

Responsibilities

• Overseeing day-to-day operations of clinical and non-clinical services.
• Managing and developing teams to ensure high-quality service delivery.
• Ensuring compliance with quality, governance and regulatory standards.
• Setting and reviewing KPIs; using data to drive improvements.

Skills

KPI management

Team leadership

Primary care knowledge

Healthcare operations

Job description

An exciting opportunity has arisen for an experienced Operations Manager to join a dynamic healthcare provider delivering clinical pharmacy and prescribing support to GP practices and NHS partners.

As an Operations Manager, you will play a key role in overseeing day-to-day operations, leading teams, managing performance and ensuring the effective delivery of high-quality services.

This full-time role offers hybrid working options (3 days office, 2 days remote), a salary range of £45,000 - £60,000 and benefits.

Candidates with relevant management experience in wider care settings, such as nursing or care homes, will also be considered.

You will be responsible for:

• Overseeing the day-to-day running of clinical and non-clinical operations.
• Managing, supporting and developing teams to maintain effective service delivery.
• Ensuring services operate to appropriate quality, compliance and governance standards.
• Setting, monitoring and reviewing KPIs to assess operational and team performance.
• Using operational data and feedback to identify improvements and enhance service delivery.
• Building effective relationships with clients, stakeholders and internal teams.
• Supporting workforce planning, staff performance and ongoing team development.
• Contributing to operational planning, service development and business growth.
• Reviewing and auditing services to ensure required standards and best practice are maintained.

What we are looking for:

• Previously worked as a Pharmacy Operations Manager, Operations Manager, Service Manager, Practice Manager, Service Delivery Manager or in a similar role.
• Experience working with KPIs, including an understanding of relevant performance measures and previous results against them.
• Strong team leadership and people management experience.
• Solid understanding of primary care structures, PCNs (Primary Care Networks).
• Experience within pharmaceutical, pharmacy, primary healthcare or wider healthcare/care-based settings is highly desirable.
• Have experience using performance data and reporting to monitor results and support service improvements.

Shift:

• Monday - Friday: 9am to 6pm
• 1-hour unpaid lunch

What’s on offer:

• Competitive salary
• Additional leave
• Company events

This is an excellent opportunity for an Operational Manager with strong people management and performance-focused skills to join a growing healthcare organisation.

Important Information:

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003