Operations Manager - Primary Care / Pharmacy

Jobit; Bradford; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Jobit in Bradford is recruiting an experienced Operations Manager to oversee day-to-day operations of a healthcare provider delivering clinical pharmacy and prescribing support to GP practices and NHS partners. You will lead teams, monitor KPIs, ensure quality and governance, and drive service improvements while building strong relationships with clients and internal stakeholders.

The role offers hybrid work (3 days in office, 2 days remote) with a salary of £45,000–£60,000 and a comprehensive

Qualifications

• Experience as a Pharmacy Operations Manager or similar
• Proven track record of achieving measurable results with KPIs
• Strong understanding of primary care structures and NHS frameworks

Responsibilities

• Oversee day-to-day operations of clinical and non-clinical operations.
• Manage, support and develop teams to maintain service delivery.
• Ensure services meet quality, compliance and governance standards.
• Set, monitor and review KPIs to assess performance.
• Use data and feedback to identify improvements and enhance delivery.
• Build relationships with clients, stakeholders and internal teams.
• Support workforce planning and ongoing team development.
• Contribute to operational planning, service development and growth.
• Review and audit services to maintain standards and best practice.

Skills

KPI management

Team leadership

Operational management

Job description

An exciting opportunity has arisen for an experienced Operations Manager to join a dynamic healthcare provider delivering clinical pharmacy and prescribing support to GP practices and NHS partners.

As an Operations Manager, you will play a key role in overseeing day-to-day operations, leading teams, managing performance and ensuring the effective delivery of high-quality services.

This full-time role offers hybrid working options (3 days office, 2 days remote), a salary range of £45,000 - £60,000 and benefits.

You will be responsible for:

• Overseeing the day-to-day running of clinical and non-clinical operations.
• Managing, supporting and developing teams to maintain effective service delivery.
• Ensuring services operate to appropriate quality, compliance and governance standards.
• Setting, monitoring and reviewing KPIs to assess operational and team performance.
• Using operational data and feedback to identify improvements and enhance service delivery.
• Building effective relationships with clients, stakeholders and internal teams.
• Supporting workforce planning, staff performance and ongoing team development.
• Contributing to operational planning, service development and business growth.
• Reviewing and auditing services to ensure required standards and best practice are maintained.

What we are looking for:

• Previously worked as a Pharmacy Operations Manager, Operations Manager, Service Manager, Practice Manager, Service Delivery Manager or in a similar role.
• Strong experience managing KPIs and performance targets, with a proven track record of achieving measurable results
• Solid understanding of primary care structures, PCNs (Primary Care Networks), and NHS frameworks.
• Proven experience managing operations and leading teams.
• Good knowledge of clinical pharmacy and healthcare governance.
• A proactive and commercially aware approach to operational management.

Shift:

• Monday - Friday: 9am to 6pm
• 1-hour